eTips Alcohol Training Exam Questions and Answers

Types of penalties matched with server/establishment - Answer- •Fines - Both •Arrest- Server •Community service- Server •License Suspension-Establishment •Financial Judgment- Both •License Revocation- Establishment •Loss of certification- Server •Loss of job- Server •Loss of income- Both Never sell to - Answer- -Underage people -Visibly intoxicated people -Third party people (those purchasing for underage) Practice Quiz 1 - Answer- 1. The establishment is responsible for protecting you. (NO) 2. Able to get in trouble with sell alcohol only where dram shop liability exists (NO) 3. What is a third party sale (OF AGE TO UNDERAGE) Helpful tools - Answer- •follow safe-service guidelines •get trained •suggest food •check ids •refuse service •call a cab •monitor guests •refuse servcie •ask questions •call the police •suggest non-alcoholic drinks •post signs Practice Quiz 2 - Answer- 1. If you make reasonable efforts to prevent illegal alcohol service, there is no way you can be held liable. (FALSE) 2. In video which reasonable tool has been used (CALL THE POLICE) Acceptable IDs - Answer- •your state drivers license •your states or jurisdiction issued id card •military id •passport •cannot be expired even if they are legal age Properly check ID - Answer- •verify information •check for alterations •establish id ownership •use ID checking guide if needed Signs of alterations or tampering - Answer- •mismatched type •cut, torn, or frayed lamination •unusual or missing information •size variations Practice Quiz 3 - Answer- 1. In most areas, legal identification must have both a __ and a __ to be considered valid (PHOTO & DOB) 2. Compare pictures of IDs and mark alterations 3. Which is not an acceptable form to purchase alcohol (STUDENT ID) 4. Is this id valid 5. Is this id valid 6. "When did you graduate from highschool is (A TEST FOR VALIDITY OF ID) Blood Alcohol Content - Answer- •BAC- amount of alcohol is one's bloodstream •mass legal limit .08 •general female glass limit (2 drinks/120 pounds- 3 drinks/180) •general male glass limit (3 drinks/ 140 - 4 drinks/200) •as a server you DO NOT have responsibility to determine BAC content, but you are responsible to not serve if they are visibly intoxicated Benefits of Documentation - Answer- •best defense •tangible evidence employees did everything possible •reduce incidents by: increasing staff, implementing cover charge Incident Report Filled Anytime: - Answer- •cut off guest •involves possibility of or actual violence • any time you call for assistance • any case where you have refused service to someone who has just arrived at establishment Good Incident Report Includes - Answer- • name and/or description of guest • date and time of incident • description of incident • reasonable efforts and intervention • witnesses to the incident (can verify what the server did or did not do) • employees and managers on duty during incident