DSST Principles of Supervision (Official Practice Test) questions with correct answers

Copyrights, trademarks, and patents are examples of correct answer governmental protection One motivation process theory suggests that people are most motivated to seek results they value highly and think they can achieve and emphasizes the perceptions of rewards. An employee's perception of the value of a reward or his/her ability to achieve results may differ from that of his/her manager. correct answer Vroom's Expectancy-Valence Theory The tactical manager responsible for communicating the general goals and developing plans and activities to achieve the goals. correct answer Middle-level What management decision would be where a production manager decides that the primary part in production must be an "A" standard part, and "B" parts, although less expensive, should not be purchased. correct answer Hierarchy of needs theory. correct answer Abraham Maslow The group of employees Sarah supervises has not been meeting quotas. Recognizing that the employees may have ideas about how to improve performance, Sarah schedules time for them to meet as a team to discuss the situation and develop a plan. What should her role be? correct answer facilitator A salesman who earns big commissions is demonstrating superiority in? correct answer technical skills The National Bank has a training room set-up that mirrors the actual space tellers will work in once training ends and they are assigned to a branch of the bank. During training, new employees work in this room on equipment like they will use, role-play interaction with customers, a