CNIT 482: Exam 1 questions with complete solutions

Benefits of Six Sigma adoption for an organization include: a) Increase of waste in processes b) Improved stock price c) Improved ability to provide customer value d) all of the above correct answer: c) Improved ability to provide customer value Six sigma may be defined as: a) a philosophy for managing an organization b) a method of analysis using scientific principles c) a set of statistical techniques d) all of the above correct answer: d) all of the above An engineer wants to improve a process and measures the sigma. What does sigma represent? a) none of the above b) the value of the product c) representing variation in the process d) a way to improve business operation correct answer: c) representing variation in the process Why is Six Sigma considered scientific? a) because of the system of questioning, data collection, observation, and testing b) because of the impact of cost savings on t