Chapter 1: Pre-assessment Test: SHRM-CP and SHRM-SCP questions with correct answers

1. One of the key PEST factors that can influence an organization's global talent acquisition and retention strategies is the following question: Do tax and other socialized incentives exist that could influence hiring decisions? This factor is identified as: A. Political B. Economic C. Social D. Technological - correct answer A. Political A. The factor that addresses whether tax or other socialized incentives exist that could influence hiring decisions is a political factor. 2. What is behavioral engagement? A. The inherent personality-based elements that make an individual predisposed to being engaged B. Workplace conditions or practices that can be improved through organizational interventions under management's control C. The effort employees put into their jobs, which leads to greater value D. When employees appear engaged but do not feel or think in an engaged way - correct answer C. The effort employees put into their jobs, which leads to greater value C. Behavioral engagement is evident in the effort employees put into their jobs, which leads to greater value, creating higher performance from their less-engaged counterparts. 3. An employee opinion survey is a survey that: A. Attempts to determine employee perceptions of the quality of management and the effectiveness of compensation and benefits programs B. Attempts to measure data on specific issues such as safety procedures or work processes C. Focuses on the employee level of satisfaction, commitment, and morale D. Identifies quality and measure of work-life issues - correct answer B. Attempts to measure data on specific issues such as safety procedures or work processes