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Exam (elaborations)

421 Postal Exam USPS

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Uploaded on
15-04-2023
Written in
2022/2023

421 Postal Exam USPS

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421 Postal
Course
421 Postal

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421 Postal Exam USPS



USPS {{Ans- A business. One stop shopping for all delivery needs. Have the Monopoly to deliver First
Class Mail (FCM).

Perception {{Ans- is REALITY

Need {{Ans- A desire to improve or accomplish something.

HAZMAT {{Ans- Does this package contain anything liquid, fragile, perishable, potentially hazardous,
perfume and lithium battery?

G.I.S.T. {{Ans- Greet, Inquire, Suggest, Thank

Ready Post {{Ans- Supplies we sell at Post Office Lobby

Engaging Our Customer {{Ans- Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt

Express Mail & Priority Mail {{Ans- Money making products and Premier Shipping

Express Mail {{Ans- 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.

Priority Mail {{Ans- 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth

, Parcel Select {{Ans- 70 lbs. max and 130 inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers

Processing Categories: {{Ans- Letter
Flats
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Course
421 Postal

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Uploaded on
April 15, 2023
Number of pages
9
Written in
2022/2023
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

  • 421 postal exam usps
  • 421 postal exam
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