Slide 15.1
Part 4
MORE ON THE CONSUMER’S
DECISION-MAKING PROCESS
Chapter 15
CONSUMER INFLUENCE AND
THE DIFFUSION OF
INNOVATIONS
Leon Schiffman, Leslie Lazar Kanuk and Havard Hansen, Consumer Behaviour, 2nd edition © Pearson Education Limited 2013
,Slide 15.2
Table 15.1 A comparison of the motivations of opinion leaders and opinion receivers
Leon Schiffman, Leslie Lazar Kanuk and Havard Hansen, Consumer Behaviour, 2nd edition © Pearson Education Limited 2013
, Slide 15.3
Figure 15.1 Self-designating questions for measuring opinion leadership
Leon Schiffman, Leslie Lazar Kanuk and Havard Hansen, Consumer Behaviour, 2nd edition © Pearson Education Limited 2013
Part 4
MORE ON THE CONSUMER’S
DECISION-MAKING PROCESS
Chapter 15
CONSUMER INFLUENCE AND
THE DIFFUSION OF
INNOVATIONS
Leon Schiffman, Leslie Lazar Kanuk and Havard Hansen, Consumer Behaviour, 2nd edition © Pearson Education Limited 2013
,Slide 15.2
Table 15.1 A comparison of the motivations of opinion leaders and opinion receivers
Leon Schiffman, Leslie Lazar Kanuk and Havard Hansen, Consumer Behaviour, 2nd edition © Pearson Education Limited 2013
, Slide 15.3
Figure 15.1 Self-designating questions for measuring opinion leadership
Leon Schiffman, Leslie Lazar Kanuk and Havard Hansen, Consumer Behaviour, 2nd edition © Pearson Education Limited 2013