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Active listening and business communication

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Active listening and business communication

Institution
Northumbria University (UNN)
Course
AF5031

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Active listening and business
communication
Lecture teaching week 2

,Learning objectives
 Define communication.
 Understand what is active listening.
 Understand the difference between active listening and
hearing.
 Identify barriers to listening.
 Reinforce the importance of active listening for business
communication.
 Identify the stages of listening.
 Summary.

, Why is listening important for
business communication?
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Institution
Northumbria University (UNN)
Study
Unknown
Course
AF5031

Document information

Uploaded on
March 3, 2023
Number of pages
18
Written in
2022/2023
Type
Class notes
Professor(s)
N/a
Contains
All classes

Subjects

  • active listening and business communication
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