The Communicator 2.0: Family in a Stressful Situation ATI

The Communicator 2.0: Family in a Stressful Situation ATI Module Report Tutorial: Module: The Communicator 2.0 Video Interaction: Family in a stressful situation Individual Name: Institution: Program Type: Samantha Martinez Chamberlain U Houston BSN BSN Time Use and Score Date/Time Time Score Video Interaction: Family in a stressful situation 4/17/2019 12:15:58 AM 8 min 100% Stage 1 (2 of 2 Correct) Scenario Student nurse Heather is assigned to care for Alexa Travis in a preoperative setting. Mr. Travis is anxious about the upcoming surgery for his wife. Character Alexa Travis Selected Option/ Result "Tell me his concerns about leaving." Result: Correct Rationale Providing leads is a therapeutic communication technique because the questions will help the client more clearly define any concerns. Character Mark Travis Selected Option/ Result "You seem very concerned." Result: Correct Rationale Reflection is a therapeutic communication technique because it directs questions and feelings back to the client in relation to what the nurse understood and heard, while encouraging the client to explore feelings and ideas about a situation. Stage 2 (2 of 2 Correct) Scenario Student nurse Heather addresses Mr. Travis' anxiety about his wife not being called for surgery early. Character Alexa Travis Selected Option/ Result Heather stands in silence while placing her hand on Mrs. Travis’ shoulder. Result: Correct Rationale Presence is a therapeutic communication technique because displays interest and accessibility by the nurse while providing the client with a sense of comfort. Character Mark Travis Selected Option/ Result "Tell me your specific concerns." Result: Correct Rationale Exploration is a therapeutic communication technique because it encourages the client to delve deeper into a topic or issue of concern.