CPHQ Study Guide Part 1| 184 QUESTIONS| WITH COMPLETE SOLUTIONS

PDSA Cycle correct answer: Plan Do Study Act. Developed by Shewhart. Applied the scientific method too all activities on the manufacturing shop floor. Start small then try test under different conditions. Plan correct answer: Work with team to develop discharge planning form (form is the task used in test) Do correct answer: "Next Monday get RN to use the form for 3 patients" Study correct answer: Get feedback from RN and keep track of %of patients discharged Act correct answer: Think about the next test. Expand? Then implement. Shift in data correct answer: 6 or more data points in a run Trend in data correct answer: 5 data points constantly up or down Too many/too few correct answer: Need a control Astronomical data point correct answer: Could be mistake or something special going on that day fix it or put it on a control. Annotate unusual events. Driver Diagram correct answer: Y is the aim. Primary drivers are driven by secondary drivers. It defines a system. What's in a medical record? correct answer: Demographics, language or communication needs, legal status of behavioral health, consents, allergies, reasons for care, diagnoses, findings, medications, ADRs, lab results, procedures, patient care and discharge. What is the benefit of adopting a global uniform set of discharge data? correct answer: To facilitate collection of comparable health information. Benchmarking correct answer: Find and incorporate best practices. display meaningful outcome data graphically, actual performance outcome always stays the same, but the expected value can change. GOAL: identify how to improve the organization's outcomes, not to identify the differences between the org.& it's benchmarking partner. If a variance is identified, ask: what are we doing? How are we doing it? what is the measure of how well we do it? Why are we looking for improvement? HOW TO: 1. Identify high-resource DRGs, 2. Assess internal validity, 3. benchmark against external sources (NDNQI)