470 Core Competencies for Safe and Quality Nursing Care QUESTIONS WITH COMPLETE SOLUTIONS

IOM correct answer: is an independent nonprofit organization that works outside the federal government to provide unbiased and authoritative advice on health and health care to decision makers and the public. To Error is Human correct answer: a groundbreaking report identifying medical errors as the leading cause of injury and unexpected death in health-care settings in the United States Purpose was to improve health care quality, safety, current medical knowledge, and customer-specific values and expectations. Advisory Commission on Consumer Protection and Quality in the Health Care Industry drafted the consumer bill of rights and responsibilities (1997) correct answer: Information disclosure Choice of providers and plans Choice of health-care providers that is sufficient to ensure access to appropriate high-quality care Access to emergency services Participation in treatment decisions Respect and nondiscrimination; confidentiality of health information Complaints and appeals Consumer responsibilities IOM Reports correct answer: In turn the Commission challenged all health-care organizations and professionals to work continually to reduce the burden of: Illness, injury, and disability of the people of the United States IOM's 21st Century report in 2001; Crossing the Quality Chasm: A New Health System for the 21st Century addressed six aims: Safe, Effective, Patient-Centered, Timely, Efficient, and Equitable (p.5) IOM identified 10 rules to redesign and improve health-care delivery (p. 6) IOM's report Health Professions Education: A bridge to quality (2003) Provide patient-centered care, work in interdisciplinary teams, employ evidence-based practice, apply quality improvement, and use informatics QSEN Faculty adapted the correct answer: the IOM competencies for the nursing profession and identified the knowledge, skills, and attitudes (KSA) for each competency that should be developed in prelicensure nursing education. Patient-centered care Teamwork and collaboration Evidence-based practice Quality Improvement Scanning barcodes, pt medications, Safety Fall risks, needle sticks, Informatics