CPI Training Questions And Answers
all behavior is a form of communication - Answer- True
The Directive Staff approach is a response to which Crisis Development Model behavior
level? - Answer- Defensive
When a person is in a tension reduction, what is an appropriate response? - Answer- Re-establish the relationship
Which of the following statements best describes rational detachment? - Answer- Remain professional by managing your own behavior and attitude
Precipitation factors are underlying reasons for behavior - Answer- True
You can influence the crisis by controlling another persons attitude. - Answer- False
What is something to keep in mind when listening with empathy? - Answer- Give your undivided attention
The Supportive Stance is managing your position, posture, and proximity in relation to the person in crisis - Answer- True
Nonverbal communication includes which of the following? - Answer- Body Language
When a person asks a question you perceive as challenging (such as "Who do you think you are?) the recommended response would be to_____ - Answer- Downplay the challenge
Important points for limit settings are: - Answer- Being respectful, simple, and reasonable
The verbal escalation continuum is an expansion of which behavior level of the crisis development model? - Answer- Defensive
Removing potential hazards in your environment can improve safety - Answer- True
When you notice your coworker in a situation that continues to escalate what should you do? - Answer- Use a coordinated and collaborative approach
The physical skills review framework allows you to reflect on the suitability of each restrictive intervention to maximize safety and minimize _________ - Answer- Harm
Restrictive interventions should always be considered as a last resort - Answer- True
all behavior is a form of communication - Answer- True
The Directive Staff approach is a response to which Crisis Development Model behavior
level? - Answer- Defensive
When a person is in a tension reduction, what is an appropriate response? - Answer- Re-establish the relationship
Which of the following statements best describes rational detachment? - Answer- Remain professional by managing your own behavior and attitude
Precipitation factors are underlying reasons for behavior - Answer- True
You can influence the crisis by controlling another persons attitude. - Answer- False
What is something to keep in mind when listening with empathy? - Answer- Give your undivided attention
The Supportive Stance is managing your position, posture, and proximity in relation to the person in crisis - Answer- True
Nonverbal communication includes which of the following? - Answer- Body Language
When a person asks a question you perceive as challenging (such as "Who do you think you are?) the recommended response would be to_____ - Answer- Downplay the challenge
Important points for limit settings are: - Answer- Being respectful, simple, and reasonable
The verbal escalation continuum is an expansion of which behavior level of the crisis development model? - Answer- Defensive
Removing potential hazards in your environment can improve safety - Answer- True
When you notice your coworker in a situation that continues to escalate what should you do? - Answer- Use a coordinated and collaborative approach
The physical skills review framework allows you to reflect on the suitability of each restrictive intervention to maximize safety and minimize _________ - Answer- Harm
Restrictive interventions should always be considered as a last resort - Answer- True
