Test 1 OPRE 3310 >pring 2016 Test 1 40 Questions + 4 Extra Credit (Each Question = 2.5 Points

1. In addition to operations, which of the following is considered a "line" function? A. accounti ng B. financ e C. I T D. procureme nt E. sale s 2. Managing the supply chain has become more important as a result of firms increasing their levels of: A. overtim e. B. outsourcin g. C. marketin g. D. promotion s. E. shippin g. 3. Which of the following would tend to increase the importance of supply chain management? A. increased supply chain stability B. lower levels of outsourcing C. reduced competitive pressures D. increased globalization E. greater emphasis on local markets OPRE 3310 Operations Management Spring 2016 Test 1 4. Which of the following is not a type of operations? A. goods production B. storage/transporta tion C. entertainm ent D. communicati on E. advertisi ng 5. Which is not an area of significant difference between manufacturing and service operations? A. cost per unit B. uniformity of output C. labor content of jobs D. customer contact E. measurement of productivity 6. Which of the following is not a characteristic of service operations? A. intangible output B. high customer contact C. high labor content D. easy measurement of productivity E. low uniformity of output OPRE 3310 Operations Management Spring 2016 Test 1 7. Which of the following most involves coordinating the activities among all the elements of the business? A. pollution control B. quality management C. supply chain management D. competition from foreign manufacturers E. technological change 8. Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________. A. flexibility; pressure to be more efficient B. offshoring; need to promote domestic production C. sustainability; threat of global warming D. technology; impact of random variation E. forecasting; stabilization of demand 9. Some companies attempt to maximize the revenue they receive from fixed operating capacity by influenci