ServiceNow CSA Exam Questions and Answers Already Passed

What are the different interfaces for accessing a ServiceNow Instance? -Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? -Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? Group Where can you locate product documentation? What is a collection of permissions used to grant access to different parts of the platform? Role What is a common way of testing functionality for different roles? Impersonate User A row represents what in the ServiceNow database Record What are the three different types of context menus in a list view? -List -Column -Record What are the three components of a filter condition? -Field -Operator -Value What defines which fields appear in a list and the order of said fields? View Which field type displays as a check box on the form? True/False Which field type displays information from another table? Reference