ServiceNow CSA Practice Exams
Questions and Answers Latest Updated
2022 Graded A+
What application does provide a centralized location for the creation, categorization, viewing, and
governance of information related to the flow of work through ServiceNow? ✔✔Knowledge
Management
Each ServiceNow solution provides its own guided setup. When implementing IT Service
Management (ITSM), where would you navigate to update Now Platform user interface branding,
including the company logo and colours? Select 2 Answers from the below options. ✔✔System
Properties > Basic Configuration UI16
Guided Setup > ITSM Guided Setups
In which Visual Task Board type are the tasks in the list updated when cards are edited or change
lanes? ✔✔Guided
A field can be added to a table and form by accessing which part of the Form Designer interface?
✔✔Field Navigator
Which script does run when a record is displayed, inserted, updated, deleted or when a table is
queried? ✔✔Business Rule
Where can you navigate to see the notifications that are currently defined on the Now Platform?
✔✔System Notifications > Email > Notifications
Which search feature can be used to help narrow down search results in ServiceNow? ✔✔Wildcard
Characters
,Which menu does provide options related to viewing, configuring, creating favourites and saving
form data? ✔✔Form Context Menu
Select the report visualisation types that can be generated from list of records. Select 2 Answers
from the below options. ✔✔Bar chart
Pie chart
ServiceNow can import data from which of the following external data sources when a valid
transform map is available? Select 3 Answers from the below options. ✔✔LDAP
OIDC
REST
Which field type does allow users to use positive or negative values? ✔✔FX Currency
What are the different types of Client Scripts that are supported in ServiceNow? Select 4 Answers
from the below options. ✔✔OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
What of the following roles cannot be delegated? Select 2 Answers from the below options.
✔✔admin
role_delegator
Which elevated role is required to modify access control rules? ✔✔security_admin
Which of the following is an example of a CI Class switch? ✔✔A CI is reclassified from the Linux
Server {cmbd_ci_linux_server] class to the Windows Server [cmbd_ci_win_server] class
, Who can add or remove widgets in a dashboard? Select 3 Answers from the below options.
✔✔dashboard owner
users with edit access to the dashboard
users with dashboard_admin role
What are the different Schema relationship types that are supported for tables? Select 4 Answers
from the below options. ✔✔referencing
extending
referenced by
extended by
Which role can switch their form view? ✔✔view_changer
Which of the following are Data management plugins? Select 3 Answers from the below options.
✔✔data archiving
database rotations
many to many task relations
What is selected on the Now Platform to impersonate another user? ✔✔user menu
Which of the following are the different ways an end user can leave feedback about an article?
Select 3 Answers from the below options. ✔✔give 1-5 start rating
mark the article as helpful or not helpful
leave a comment
Which of the following is the primary way to interact with the applications and data in a
ServiceNow instance? ✔✔Now Platform UI
Which of the following are the different ways to create a favourite? Select 3 Answers from the
below options. ✔✔drag the breadcrubs of a filtered list to the favorites tab
Questions and Answers Latest Updated
2022 Graded A+
What application does provide a centralized location for the creation, categorization, viewing, and
governance of information related to the flow of work through ServiceNow? ✔✔Knowledge
Management
Each ServiceNow solution provides its own guided setup. When implementing IT Service
Management (ITSM), where would you navigate to update Now Platform user interface branding,
including the company logo and colours? Select 2 Answers from the below options. ✔✔System
Properties > Basic Configuration UI16
Guided Setup > ITSM Guided Setups
In which Visual Task Board type are the tasks in the list updated when cards are edited or change
lanes? ✔✔Guided
A field can be added to a table and form by accessing which part of the Form Designer interface?
✔✔Field Navigator
Which script does run when a record is displayed, inserted, updated, deleted or when a table is
queried? ✔✔Business Rule
Where can you navigate to see the notifications that are currently defined on the Now Platform?
✔✔System Notifications > Email > Notifications
Which search feature can be used to help narrow down search results in ServiceNow? ✔✔Wildcard
Characters
,Which menu does provide options related to viewing, configuring, creating favourites and saving
form data? ✔✔Form Context Menu
Select the report visualisation types that can be generated from list of records. Select 2 Answers
from the below options. ✔✔Bar chart
Pie chart
ServiceNow can import data from which of the following external data sources when a valid
transform map is available? Select 3 Answers from the below options. ✔✔LDAP
OIDC
REST
Which field type does allow users to use positive or negative values? ✔✔FX Currency
What are the different types of Client Scripts that are supported in ServiceNow? Select 4 Answers
from the below options. ✔✔OnLoad()
OnSubmit()
OnCellEdit()
OnChange()
What of the following roles cannot be delegated? Select 2 Answers from the below options.
✔✔admin
role_delegator
Which elevated role is required to modify access control rules? ✔✔security_admin
Which of the following is an example of a CI Class switch? ✔✔A CI is reclassified from the Linux
Server {cmbd_ci_linux_server] class to the Windows Server [cmbd_ci_win_server] class
, Who can add or remove widgets in a dashboard? Select 3 Answers from the below options.
✔✔dashboard owner
users with edit access to the dashboard
users with dashboard_admin role
What are the different Schema relationship types that are supported for tables? Select 4 Answers
from the below options. ✔✔referencing
extending
referenced by
extended by
Which role can switch their form view? ✔✔view_changer
Which of the following are Data management plugins? Select 3 Answers from the below options.
✔✔data archiving
database rotations
many to many task relations
What is selected on the Now Platform to impersonate another user? ✔✔user menu
Which of the following are the different ways an end user can leave feedback about an article?
Select 3 Answers from the below options. ✔✔give 1-5 start rating
mark the article as helpful or not helpful
leave a comment
Which of the following is the primary way to interact with the applications and data in a
ServiceNow instance? ✔✔Now Platform UI
Which of the following are the different ways to create a favourite? Select 3 Answers from the
below options. ✔✔drag the breadcrubs of a filtered list to the favorites tab
