WGU C215 Operations Management Questions with Correct Answers

WGU C215 Operations Management Questions with Correct Answers 1 / 7 1. Advertising revenue model: Provides users with information on services and products and provides an opportunity for suppliers to advertise 2. Affiliate revenue model: Companies receive a referral fee for directing business to an affiliate 3. Appraisal cost: The cost associated with uncovering defects 4. Automated order entry systems: A method using telephone models to send digital orders to suppliers. 5. Backwards integration: Owning or controlling sources of raw materials and components. 6. Benchmarking: Studying other companies business practices for comparison. 7. Bullwhip effect: Inaccurate or distorted demand information created in the supply chain. 8. Business to Business commerce: Businesses buying and selling to other businesses. 9. Business to consumer commerce: Businesses selling to individual consumers. 10. Cause and effect diagrams: A chart that identifies potential causes of particular quality problems. 11. Checklist: A list of common defects and the number of observed occurrences of each. 12. Conformance to specifications: how well a product or service meets the targets and tolerances set by designers.