Effective Leadership and Management in Nursing 9th Edition Sullivan Test Bank.

Effective Leadership and Management in Nursing 9th Edition Sullivan Test Bank. Table of Contents Chapter 1 Introducing Nursing Management ................................................................................................. 2 Chapter 2 Delivering Nursing Care ................................................................................................................. 23 Chapter 3 Leading, Managing, Following ...................................................................................................... 41 Chapter 4 Initiating and Managing Change ................................................................................................. 62 Chapter 5 Managing and Improving Quality................................................................................................... 73 Chapter 6 Understanding Legal and Ethical Issues ....................................................................................... 81 Chapter 7 Understanding Power and Politics ............................................................................................... 91 Chapter 8 Communicating Effectively ........................................................................................................ 105 Chapter 9 Delegating Successfully ............................................................................................................... 123 Chapter 10 Handling Conflict ........................................................................................................................ 141 Chapter 11 Managing Time .......................................................................................................................... 158 Chapter 12 Budgeting and Managing Fiscal Resources ............................................................................... 176 Chapter 13 Recruiting and Selecting Staff ................................................................................................... 193 Chapter 14 Staffing and Scheduling ............................................................................................................. 211 Chapter 15 Motivating and Developing Staff .............................................................................................. 226 Chapter 16 Evaluating Staff Performance ................................................................................................... 242 Chapter 17 Feedback and Coaching, Disciplining, and Terminating Staff ..................................................... 260 Chapter 18 Dealing with Disruptive Staff Problems ..................................................................................... 276 Chapter 19 Preventing Workplace Violence ................................................................................................ 292 Chapter 20 Handling Collective Bargaining Issues ........................................................................................ 309 Chapter 21 Managing Stress ....................................................................................................................... 326