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TOPIC 3: MARKETING




UMAR ILHAM

, What is the role of marketing?
Marketing is the business function that aims to identify, influence then satisfy consumer
wants profitably.

 In small businesses, owners are able to hear first-hand about the needs and wants of the
target market

 In large businesses, formal research is undertaken to identify consumers’ wants and needs,
designing of products and services to match consumers’ preference and a launch of
marketing mix must be decided.


THE MARKETING MIX
The marketing mix is the balance between the four main elements of marketing needed to
carry out the marketing strategy – product, price, promotion and place

Components of the marketing mix

 Product – identify the right product
o To make it appealing and distinctive – must understand fully both its customers and
its competitors
 Price – setting the right price
o Low prices or special discounts may not be the right strategies
 Promotion – creating the right image for the product and present it to the right target
audience
o Media advertising and other forms of promotion
o Specific markets can be reached at far lower cost by more careful/ specific
targeting
 Place – how to get your product to the place where consumers can be persuaded to buy
o The location of the product is important – placement by the till is a prime position
for purchases bought on impulse


How is the marketing mix used?
 Develop ideas about how and where to market a product or service
 Decide marketing actions that need to be taken under each headings
 Set the marketing mix based on a balance between cost and effectiveness – coordination
 Successful marketing mixes succeed in putting the strategy into practice
o For each market situation there will be a different mix
 Vary according to the market in which the firm is operating – different
attitudes and tastes of target market
 Regular purchases – product, promotion and price
 Impulse purchases – place and promotion (and attractiveness of
packaging)
 Emergency purchases – product and place
o Within each market there may be many different segments
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