ESSENTIALS OF Nursing Leadership & Management SEVENTH EDITION

ESSENTIALS OF Nursing Leadership & Management SEVENTH EDITION Sally A.Weiss, EdD, APRN, FNP-C, CNE, ANEF Professor, Lead Faculty Graduate Program Herzing University Menominee Falls, Wisconsin Ruth M.Tappen ,EdD, RN, FAAN Christine E. Lynn Eminent Scholar and Professor Florida Atlantic University College of Nursing Boca Raton, Florida Karen A.Grimley, PhD, MBA, RN, NEA-BC, FACHE Chief Nursing Executive, UCLA Health Vice Dean, UCLA School of Nursing Los Angeles, California F. A. Davis Company 1915 Arch Street Philadelphia, PA 19103 Copyright ©2019 by F. A. Davis Company Copyright ©2019 , 2015, 2010, 2007, 2004, 2001, 1998 by F. A. Davis Company. All rights reserved. Th is book is protected by copyright. No part of it may be reproduced, stored in a retrieval system, or transm ted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, witho written permission from the publisher. Printed in the United States of America Last digit indicates print number: 10 9 8 7 6 5 4 3 2 1 Acquisitions Editor: JacalynSharp Content Project Manager: Sean West Design and Illustration Manager: Carolyn O’Brien As new scientifi c information becomes available through basic and clinical research, recommended t ments and drug therapies undergo changes. Th e author(s) and publisher have done everythin to make this book accurate, up to date, and in accord with accepted standards at the time of publicati Th e author(s), editors, and publisher are not responsible for errors or omissions or for consequences application of the book, and make no warranty, expressed or implied, in regard to the conten book. Any practice described in this book should be applied by the reader in accordance with professio standards of care used in regard to the unique circumstances that may apply in each situation. Th e r advised always to check product information (package inserts) for changes and new information regar dose and contraindications before administering any drug. Caution is especially urged when using new infrequently ordered drugs. Library of Congress Cataloging-in-Publication Data Names: Weiss, Sally A., 1950- author. | Tappen, Ruth M., author. | Grimley, Karen A., author. Title: Essentials of nursing leadership & management / Sally A. Weiss, Ruth M. Tappen, Karen Grimley. Description: Seventh edition. | Philadelphia : F. A. Davis Company, [2019] | Includes bibliograp references and index. Identifi ers: LCCN 7 (print) | LCCN 9 (ebook) | ISBN 9045 | ISBN 9536 (pbk. : alk. paper) Subjects: | MESH: Leadership | Nursing, Supervisory | Nursing Services—organization & administra- tion | United States Classifi cation: LCC RT89 (ebook) | LCC RT89 (print) | NLM WY 105 | DDC 362.17/3068—dc23 LC record available at Authorization to photocopy items for internal or personal use, or the internal or personal use of specifi clients, is granted by F. A. Davis Company for users registered with the Copyright Clearance (CCC) Transactional Reporting Service, provided that the fee of $.25 per copy is paid directly to CCC, 222 Rosewood Drive, Danvers, MA 01923. For those organizations that have been granted a photocop license by CCC, a separate system of payment has been arranged. Th e fee code for users of the Tran tional Reporting Service is: 978-0-8036-6953-6/19 0+ $.25. v To my granddaughter, Sydni, and my grandsons, Logan and Ian. Their curiosity and hunger for learning remind me how nurturing our novice nurses helps them in their quest to seek new knowledge and continue their professional growth. —SALLY A. WEISS To students, colleagues, family, and friends, who have taught me so much about leadership. —RUTH M. TAPPEN To my kids, Kristina, Kathleen, Meagan, and Ian, for their love and understanding during this lifelong pursuit of learning. To my dad for teaching me that the only limits we face are the ones we create and to my mom for instilling the value of a good education. —KAREN A. GRIMLEY Dedication vii We are pleased to bring our readers this seventh edition ofEssentials of Nursing Leadership & Management. Th is new edition has been updated to refl ect the dynamic health-care environment new safety and quality initiatives, and changes in the nursing practice environment. As in our prev ous editions, the content, examples, and diagrams were designed with the goal of assisting the ne graduate to make the transition to professional nursing practice. Our readers may have noticed that we have added a new author to our team: Dr. Kar Grimley, Chief Nurse Executive at UCLA Health Center and Vice Dean of the School of Nursing at UCLA. We are delighted to have her join us, bringing a fresh perspective to this new edition. Th e seventh edition ofEssentials of Nursing Leadership & Management focuses on essential lead- ership and management skills and the knowledge needed by the staff nurse as a key member of t interprofessional health-care team and manager of patient care. Issues related to setting priorities delegation, quality improvement, legal parameters of nursing practice, and ethical issues were als updated for this edition. Th is edition discusses current quality and safety issues and the high demands placed on nurse the current health-care environment. In addition, we continue to bring you comprehensive, practic information on developing a nursing career and addressing the many workplace issues that may a in practice. Th is new edition ofEssentials of Nursing Leadership & Management will provide a strong foun- dation for the beginning nurse leader. We want to thank all of the people at F. A. Davis for their continued support and assistance in bringing this edition to fruition. We also want to thank contributors, reviewers, colleagues, and students for their enthusiastic support. Th ank you all. —SALLY A. WEISS RUTH M. TAPPEN KAREN A. GRIMLEY Preface ix CANDACE JONES , BSN, MSN, RN Professor of Nursing Greenville Technical College Greenville, South Carolina SUSAN M UDD , MSN, RN, CNE Coordinator, Associate Degree Nursing Program Elizabethtown Community & Technical College Elizabethtown, Kentucky DONNA WADE , RN, MSN Professor of Nursing Mott Community College Flint, Michigan JENNA L. BOOTHE , DNP, APRN, FNP-C Assistant Professor Hazard Community and Technical College Hazard, Kentucky LYNETTE DEBELLIS , MS, RN Chairperson and Assistant Professor of Nursing Westchester Community College Valhalla, New York SONYA C. FRANKLIN , RN, EdD/CI, MHA, MSN, BSN, AS, ADN Associate Professor of Nursing Cleveland State Community College Cleveland, Tennessee Reviewers xi unit 1 Professionalism1 chapter 1 Characteristics of a Profession3 chapter 2 Professional Ethics and Values13 chapter 3 Nursing Practice and the Law 35 unit 2 Leading and Managing55 chapter 4 Leadership and Followership 57 chapter 5 The Nurse as Manager of Care71 chapter 6 Delegation and Prioritization of Client Care Staffi ng81 chapter 7 Communicating With Others and Working With the Interprofessional Team 99 chapter 8 Resolving Problems and Confl icts117 unit 3 Health-Care Organizations131 chapter 9 Organizations, Power, and Professional Empowerment 133 chapter 10 Organizations, People, and Change149 chapter 11 Quality and Safety 163 chapter 12 Maintaining a Safe Work Environment 181 chapter 13 Promoting a Healthy Work Environment 197 unit 4 Your Nursing Career213 chapter 14 Launching Your Career 215 chapter 15 Advancing Your Career 235 Table of Contents xii Table of Contents unit 5 Looking to the Future249 chapter 16 What the Future Holds 251 Bibliography 263 Appendices appendix 1 Standards Published by the American Nurses Association285 appendix 2 Guidelines for the Registered Nurse in Giving, Accepting, or Rejecting a Work Assignment 287 appendix 3 National Council of State Boards of Nursing Guidelines for Using Social Media Appropriately 293 appendix 4 An