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Unit 29 - Understanding Retailing P3 M3

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P3 explain how focusing on the customer, by providing good customer service, is essential to retailing M3 explain the ways in which sales techniques and customer service have developed in retail organisations.

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Study Level: BTEC
Examinator: PEARSON (PEARSON)
Subject: Business 2010 QCF
Unit: Unit 29 - Understanding Retailing

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Uploaded on: August 19, 2022
Number of pages: 22
Written in: 2019/2020
Type: Essay
Professor(s): Unknown
Grade: A+

Subjects

level 3
diploma
btec
business
unit 29
understanding
retailing
in
p3
m3

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UNIT 29: UNDERSTANDING
RETAILING

,INTRODUCTION
 Thisassignment will focus on comparing the
different types of customer services that can
be identified within stores both positive and
negative. It will also focus on the importance
of customer service and pre, post and
transaction process.

, P3: explain how focusing on the
customer, by providing good
customer service, is essential to
retailing

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Unit 29 - Understanding Retailing P3 M3

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