BMGT 364 QUIZ #4 WEEK #5

BMGT 364 QUIZ #4 WEEK #5 Question 1 Change agents believe they need to be the driving force to solving problems to ensure the organization is successful since people are not inclined to solve their own problems. o True o False Question 2 Jon made it a habit to paraphrase all verbal information. This is a little annoying to the sender, but it ensures that Jon understands the message as intended. In the communication process, paraphrasing is o How the message is decoded o Feedback o Annoying o Critical of the original message Question 3 ---------- is a system of personal relationships that cross hierarchical, departmental, and organizational boundaries. o Social network o Formal communications system o Informal communication system o Grapevine Question 4 Selective perception is a form of communication barrier. o True o False Question 5 The communication process may seem simple: one-person send a message and others receive it. The process becomes more complex: however, because the information in the message must be sent and received accurately. The communication-process model describes how the information is sent and received. Which is not a factor in the communicat