MGMT 3010 Test 2 study guide Fall 2021/2022.

Organizational Behavior Exam 2 Professor Prasad Chapter 6: Motivation 1. Motivation: forces within a person, resulting in effort toward goal achievement 1. Intrinsic Motivation: seen in behavior that is performed for its own sake or from the sense of accomplishment and achievement derived from doing the work itself (ie. Playing music) 2. Extrinsic Motivation: comes from consequences of behavior- material/social rewards or avoiding punishment- and not from the behavior itself (eg. Trash collection) Theories of Motivation Content Theories 1. Hierarchy of Needs (Maslow): people are motivated by desire to satisfy specific needs must satisfy needs at lower levels before being motivated by higher level of needs (In order of need): 1. Physiological 2. Safety 3. Social 4. Esteem 5. Self-Actualization 2. ERG Theory (Alderfer): Satisfaction and Progression from left to right: 1. Existence NeedsRelatedness NeedsGrowth Needs 2. Frustration and Regression move from Right to Left 3. Achievement, Affiliation, and Power (McClelland): 1. Need for Achievement: perform well against a standard of excellence 2. Need for Affiliation: be like and on good terms with people 3. Need for Power: Desire to influence people and events (personal and institutional power) 4. Two-Factor Theory (Herzberg): Job satisfaction and dissatisfaction are independent states that different factors affect