Summary COM FP3700 Assessment2 1.docx Running head: INSTITUTIONAL CONFLICT 1 COM FP3700 Institutional Conflict Capella University Introduction Conflict can occur in any workplace a

COM FP3700 Assessment2 Running head: INSTITUTIONAL CONFLICT 1 COM FP3700 Institutional Conflict Capella University Introduction Conflict can occur in any workplace and managers need to know how to resolve it in order to see productive growth. According to CSPOnline (2019), a study showed that conflict cost organizations in the U.S. alone an estimated $359 billion annually and affects nearly 85% of employees in the workforce. The purpose of this paper is to determine why conflict occurs and provide some resolution strategies to assist an organizations leadership team. Why Does Conflict Occur There are many reasons why conflict can occur in the workplace. Five such reasons are: 1. Leadership conflict €“ leaders come in all different forms. Some are strict while others are laid back; this can cause conflict in the workplace if e