BUS 526 Sophia Conflict Milestone 5 {2021}
In relation to structural conflict, employees may think a conflict is interpersonal but discover through a conflict resolution process that __________. • both parties happened to make bad decisions • one or both parties' behavior is constrained by organizational rules • one or both parties just don't like the other • one party just didn't understand why the other was upset CONCEPT Interpersonal vs. Systemic Conflict
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