Update 2026/2027| Graded A+
Before you take action to resolve an issue, it is most important that you know what? - Correct
Answer ✅💯potential consequences your action may have
Cabling 201 & Network 2.0 - Correct Answer ✅💯Knowledge Check
Cashless 3.0 - Correct Answer ✅💯knowledge check
Controllers - Correct Answer ✅💯Knowledge Check
Dual Point 2.0 - Correct Answer ✅💯Knowledge Check
during a power outage, how long should the UPS supply power to essential equipment in the
manager's Office? - Correct Answer ✅💯30 minutes
how many basic steps to troubleshooting are there? - Correct Answer ✅💯7
how much time do you have to enter the pairing code into the PED when pairing a PED to a
register or a kioks? - Correct Answer ✅💯2 minutes
if a product runs out in the restaurant, what software function can be used to prevent it from
being sold? - Correct Answer ✅💯Product outage feature
if your restaurant is SAF'ing, where can you find how much money has been SAF'ed on a
PED? - Correct Answer ✅💯Cellphie
in a Network 2.0 configuration, how many 1 GB ports are found on the Aruba Network
Switches? - Correct Answer ✅💯all ports are 1GB
in a Network 2.0 setup, where would the POS serial Hub connect to the Aruba POS
Switches? - Correct Answer ✅💯port #2 of switch #2
In a network 2.0 system, how many ports on the Aruba Getaway controller will have a
connection? - Correct Answer ✅💯3 Ports
in what menu can the Pair PED option be found when it is being paired with a register? -
Correct Answer ✅💯Cashless maintenace screen
Kiosks - Correct Answer ✅💯Knowledge Check
Kitchen Side 2 monitors connects to what port on the KVS controllers? - Correct Answer
✅💯Video port 2 on KVS controllers
Manager's Office - Correct Answer ✅💯Knowledge Check
once you have installed the controller, you must verify what? - Correct Answer ✅💯all of
the above
Registers - Correct Answer ✅💯Knowledge Check
, Registers and controllers replacement - Correct Answer ✅💯knowledge check
Software - Correct Answer ✅💯Knowledge check
The green network cable connects what to the Biscuit Box under the register? - Correct
Answer ✅💯The PED multiport cable to the Biscuit Box
The last octect of the "store controller" IP Adress - Correct Answer ✅💯will match the last
octet of the BOS
The network patch cable fromt he register to the Biscuit Box connects to: - Correct Answer
✅💯The yellow port
The PEDs connect to which port of the register? - Correct Answer ✅💯None (The PED do
not directly connect to the register.)
troubleshooting - Correct Answer ✅💯knowledge check
True or False: for any given problem, there is only one solution. - Correct Answer ✅💯false
true or false: in a four printer, Side specific Grill printing setup, the printers connect to the
KVS controllers via A/B switchbox. - Correct Answer ✅💯true
True or false: it is not necessary to do a detach of a controller when it is being replaced. -
Correct Answer ✅💯false
True or False: Never power off the Aruba Gateway controller or network switches unless
directed to do so by support. - Correct Answer ✅💯True
true or false: PED stands for PIN entry device. - Correct Answer ✅💯false
True or False: The barcode receipt printer is typically located at the HLZ? - Correct Answer
✅💯True (Zone 2)
true or False: The C&I application can only be accessed while inside the restaurant. - Correct
Answer ✅💯false
True or false: The device number for the HOTG controller will always be KVS 5 in BDAP. -
Correct Answer ✅💯False
True or False: The mini-orb is the primary form of serving orders from the ORB? - Correct
Answer ✅💯FALSE (use as a backup if printer are not working correctly.)
True or False: The network jacks within the kiosk housing use a different color coding than
front counter? - Correct Answer ✅💯False
True or False: the peds in the kiosk will connect directly to the kiosk controller? - Correct
Answer ✅💯False (PED connects tot he PED multiport cable inside the kiosk.)
True or false: to reboot a PED, press and hold the X and 0 keys at the same time. - Correct
Answer ✅💯true
True or False: When both extenders are not receiving power, the link light will turn red. -
Correct Answer ✅💯False( both extenders are not receiving power, the link light will not
illuminate.)