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USPS EXAM 421 WINDOW CLERK
QUESTIONS AND ANSWERS
Endhtohendhprocesshtohensurehmailhishcollected,hdistributedhandhdeliveredhtheht
ypehofhclockhthehuspshrunshonh-hans-24hhourhclock
ItemshsenthwithinhthehUShAPO,hFPO,hUN,handhitshterritorieshandhpossessions.h-
hans-Domestichmail
setshforthhthehpolicies,hregulationshandhprocedureshgoverninghdomestichmailh-
hans-DMM-hDomestichMailhManual
setshforthhpolicies,hregulations,handhprocedureshgoverninghinternationalhmailh-
hans-IMM-hInternationalhMailhManual
containshpolicieshandhprocedureshforhadministrativehadhsupporthfunctionshwithinht
hehpostalhserviceh-hans-ASM-AdministrativehandhSupporthManual
allhmanualsharehfoundhonhlinehvia?h-hans-PolicyhNet
Guaranteeshovernighthorhnexthdayhdeliveryh$100hinsurancehandhfreehtrackingh-
hans-ExpresshMail
PremierhShippinghservicehofhthehUSPSh-hans-ExpresshMail
Fasthandhaffordablehmaxh70lbsh$50hinsurancehanotherhpremierhshippinghserviceh
ofhthehUSPSh2-3hDAYShdeliveryh-hans-PriorityhMail
Bulkhmailhusuallyhhandledhathdistributionhcentersh-hans-ParcelhSelect
Merchanthpayshpostalhfeehreturninghmerchandisehbulkhparcelhreturnhproducth-
hans-ParcelhReturnhServices
Firsthclasshmail,hperiodicals,hstandardhmail,hpackagehservicesh-hans-
Mailinghservices
proofhofhmailinghuseshPShFormh3800h-hans-CertifiedhMail
Provideshuphtoh$5000hinhcoveragehextrahservicehrequireshPShFormh3813horh38
13-ph-hans-InsuredhMail
, Provideshdatehandhtimehofhdelivery,hfreehwhenhyouhpurchasehPriorityhmailhnowh
calledhUSPShTrackingh-hans-DeliveryhConfirmation
POMh-hans-PostalhOperationshManual
OfficialhSourcehforhupdateshandhupdatedhbi-weeklyh-hans-Postalhbulletin
Doeshthishpackagehcontainhanythinghliquid,hfragile,hpotentiallyhhazardous'hsuchha
s/likehperfumehorhlithiumhbatteries?h-hans-6hParthofhHAZMAThquestion
TellshyouhwhenhandhhowhtohdisplayhthehPOWhflagh-hans-PostalhBulletin
POWh-hans-PrisonerhofhWar
Bearshonlyhstampshashpostagehweightshmorehthanh13hozhandhwashnothexcepte
dhathretailhcounter.h-hans-AnonymoushMail
PVIh-hans-PostagehValidationhImprinter
AMUh-hans-AnonymoushMailhUnit
DDD1h-hans-Weighshlesshthanh13hoz
DDD2h-hans-Weighshmorehthanh13hoz
Magazines,hnewspaper,hmusthbehprintedhathleasth4x'shtimeshahyearhfromhahcred
itablehorganizationh-hans-Periodicals
Parcelhpost,hbondedhprintedhmatterhmediahmail,hlibraryhmailh-hans-
packagehservices
printedhmatterhweighshlesshthanh16hozhmusthpayhannualhpresorthfeehmin.hofh20
0hpieceshorhoverh50hlbsh-hans-StandardhMail
canhbehusedhforhgiftshweighshuphtoh70lbshmeasureshmaxhofh130inhpricehbased
honhweighhdistancehandhshapeh-hans-ParcelhPost
Deliveryhtimeh2-3hdays(hnothguaranteedh)h-hans-PriorityhMail
Deliveryhtimeh1-2hdaysh(hovernighthandhnexthdayh)h*hGuaranteedh-hans-
Expresshmailh(hPriorityhMailhExpressh)
Lettershsizehmaxh-hans-
6h1/8inhinhheighthandh11h1/2inhinhlengthhmaxh1/4inhinhthickness
Flatshsizehmaxh-hans-15inhinhlengthhandh12inhinhheighthandh3/4inhinhthickness
USPS EXAM 421 WINDOW CLERK
QUESTIONS AND ANSWERS
Endhtohendhprocesshtohensurehmailhishcollected,hdistributedhandhdeliveredhtheht
ypehofhclockhthehuspshrunshonh-hans-24hhourhclock
ItemshsenthwithinhthehUShAPO,hFPO,hUN,handhitshterritorieshandhpossessions.h-
hans-Domestichmail
setshforthhthehpolicies,hregulationshandhprocedureshgoverninghdomestichmailh-
hans-DMM-hDomestichMailhManual
setshforthhpolicies,hregulations,handhprocedureshgoverninghinternationalhmailh-
hans-IMM-hInternationalhMailhManual
containshpolicieshandhprocedureshforhadministrativehadhsupporthfunctionshwithinht
hehpostalhserviceh-hans-ASM-AdministrativehandhSupporthManual
allhmanualsharehfoundhonhlinehvia?h-hans-PolicyhNet
Guaranteeshovernighthorhnexthdayhdeliveryh$100hinsurancehandhfreehtrackingh-
hans-ExpresshMail
PremierhShippinghservicehofhthehUSPSh-hans-ExpresshMail
Fasthandhaffordablehmaxh70lbsh$50hinsurancehanotherhpremierhshippinghserviceh
ofhthehUSPSh2-3hDAYShdeliveryh-hans-PriorityhMail
Bulkhmailhusuallyhhandledhathdistributionhcentersh-hans-ParcelhSelect
Merchanthpayshpostalhfeehreturninghmerchandisehbulkhparcelhreturnhproducth-
hans-ParcelhReturnhServices
Firsthclasshmail,hperiodicals,hstandardhmail,hpackagehservicesh-hans-
Mailinghservices
proofhofhmailinghuseshPShFormh3800h-hans-CertifiedhMail
Provideshuphtoh$5000hinhcoveragehextrahservicehrequireshPShFormh3813horh38
13-ph-hans-InsuredhMail
, Provideshdatehandhtimehofhdelivery,hfreehwhenhyouhpurchasehPriorityhmailhnowh
calledhUSPShTrackingh-hans-DeliveryhConfirmation
POMh-hans-PostalhOperationshManual
OfficialhSourcehforhupdateshandhupdatedhbi-weeklyh-hans-Postalhbulletin
Doeshthishpackagehcontainhanythinghliquid,hfragile,hpotentiallyhhazardous'hsuchha
s/likehperfumehorhlithiumhbatteries?h-hans-6hParthofhHAZMAThquestion
TellshyouhwhenhandhhowhtohdisplayhthehPOWhflagh-hans-PostalhBulletin
POWh-hans-PrisonerhofhWar
Bearshonlyhstampshashpostagehweightshmorehthanh13hozhandhwashnothexcepte
dhathretailhcounter.h-hans-AnonymoushMail
PVIh-hans-PostagehValidationhImprinter
AMUh-hans-AnonymoushMailhUnit
DDD1h-hans-Weighshlesshthanh13hoz
DDD2h-hans-Weighshmorehthanh13hoz
Magazines,hnewspaper,hmusthbehprintedhathleasth4x'shtimeshahyearhfromhahcred
itablehorganizationh-hans-Periodicals
Parcelhpost,hbondedhprintedhmatterhmediahmail,hlibraryhmailh-hans-
packagehservices
printedhmatterhweighshlesshthanh16hozhmusthpayhannualhpresorthfeehmin.hofh20
0hpieceshorhoverh50hlbsh-hans-StandardhMail
canhbehusedhforhgiftshweighshuphtoh70lbshmeasureshmaxhofh130inhpricehbased
honhweighhdistancehandhshapeh-hans-ParcelhPost
Deliveryhtimeh2-3hdays(hnothguaranteedh)h-hans-PriorityhMail
Deliveryhtimeh1-2hdaysh(hovernighthandhnexthdayh)h*hGuaranteedh-hans-
Expresshmailh(hPriorityhMailhExpressh)
Lettershsizehmaxh-hans-
6h1/8inhinhheighthandh11h1/2inhinhlengthhmaxh1/4inhinhthickness
Flatshsizehmaxh-hans-15inhinhlengthhandh12inhinhheighthandh3/4inhinhthickness