421 Postal Exam Questions With
Complete Answers
USPS - ANSWER A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
Perception - ANSWER is REALITY
Need - ANSWER A desire to improve or accomplish something.
HAZMAT - ANSWER Does this package contain anything liquid, fragile, perishable,
potentially hazardous, perfume and lithium battery?
G.I.S.T. - ANSWER Greet, Inquire, Suggest, Thank
Ready Post - ANSWER Supplies we sell at Post Office Lobby
Engaging Our Customer - ANSWER Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail - ANSWER Money making products and Premier Shipping
Express Mail - ANSWER 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail - ANSWER 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
Parcel Select - ANSWER 70 lbs. max and 130 inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
, Processing Categories: - ANSWER Letter
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
Letter Size - ANSWER Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
FLATS - ANSWER F - Flexible
U - Uniformly Thick
R - Rectangular
Machinable Parcel - ANSWER Weigh minimum 6 ounces and 25 lbs. max
Irregular Parcel - ANSWER Weigh less than 6 ounces
Rolls and tubes up to 26"
70 lbs. max
Outside Parcel - ANSWER weigh minimum 25 lbs and 70 lbs. max
Tires, Metal and Wood Boxes
Surcharges - ANSWER Rigid, Uneven Thickness, Letter Enclosed in Plastic, Clasp...
.21 cents charged
Promoting Premier Products: - ANSWER Priority Express Mail
Priority Mail
Insured Mail
Priority Express Mail - ANSWER Time sensitive letters / Overnight
1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
Priority Mail - ANSWER 2-3 Days Delivery with $50 Insurance
No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
Insured Mail - ANSWER Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
Complete Answers
USPS - ANSWER A business. One stop shopping for all delivery needs. Have the
Monopoly to deliver First Class Mail (FCM).
Perception - ANSWER is REALITY
Need - ANSWER A desire to improve or accomplish something.
HAZMAT - ANSWER Does this package contain anything liquid, fragile, perishable,
potentially hazardous, perfume and lithium battery?
G.I.S.T. - ANSWER Greet, Inquire, Suggest, Thank
Ready Post - ANSWER Supplies we sell at Post Office Lobby
Engaging Our Customer - ANSWER Greet customer
Ask the HAZMAT
Offer Express Mail
Offer Insurance and Delivery Confirmation
Offer additional products to purchase
Provide receipt
Express Mail & Priority Mail - ANSWER Money making products and Premier Shipping
Express Mail - ANSWER 1-2 Days Guaranteed Delivery
$100 Insurance Coverage
If it fits it ships.
Priority Mail - ANSWER 2-3 Days Guaranteed Delivery
$50 Insurance Coverage
70 lbs. max and 108 inches max combined length and girth
Parcel Select - ANSWER 70 lbs. max and 130 inches max combined length and girth
Ground Delivery (Bulk)
Designed for Large and Medium Mailers
, Processing Categories: - ANSWER Letter
Flats
Machinable Parcel
Irregular Parcel
Outside Parcel
Letter Size - ANSWER Rectangular
3 1/2 inches in height
5 inches in length
.007 inches in thickness (cubic foot)
weigh 3 1/2 ounces
FLATS - ANSWER F - Flexible
U - Uniformly Thick
R - Rectangular
Machinable Parcel - ANSWER Weigh minimum 6 ounces and 25 lbs. max
Irregular Parcel - ANSWER Weigh less than 6 ounces
Rolls and tubes up to 26"
70 lbs. max
Outside Parcel - ANSWER weigh minimum 25 lbs and 70 lbs. max
Tires, Metal and Wood Boxes
Surcharges - ANSWER Rigid, Uneven Thickness, Letter Enclosed in Plastic, Clasp...
.21 cents charged
Promoting Premier Products: - ANSWER Priority Express Mail
Priority Mail
Insured Mail
Priority Express Mail - ANSWER Time sensitive letters / Overnight
1-2 Days Delivery with $100 Insurance
No Saturday Delivery Charges
Free Tracking and Signature Confirmation
Priority Mail - ANSWER 2-3 Days Delivery with $50 Insurance
No Saturday Delivery Charges
Weighs up to 70 lbs.
Extra Service available
Insured Mail - ANSWER Maximum of $5000 Insurance
Can purchase Online, Post Office, Self-Service Kiosk
