Illinois Residential Leasing Agent License Exam Questions and
Answers
1. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which response is most appropriate in this situation?
■ Accurate and not misleading
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
Answer: Accurate and not misleading
2. Which practice best supports fair housing compliance Which response is most appropriate in this situation?
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
Answer: Applying consistent screening criteria to all applicants
3. A security deposit is generally intended to protect the landlord against Which response is most appropriate in this
situation?
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
4. A leasing agent receives an application containing sensitive personal information. What is the best practice Which
response is most appropriate in this situation?
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
5. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is What is the best next action?
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
■ Accurate and not misleading
Answer: Accurate and not misleading
6. Which practice best supports fair housing compliance What is the best next action?
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
, ■ Applying consistent screening criteria to all applicants
Answer: Applying consistent screening criteria to all applicants
7. A security deposit is generally intended to protect the landlord against What is the best next action?
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
• Normal wear and tear only
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
8. A leasing agent receives an application containing sensitive personal information. What is the best practice What is the
best next action?
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
9. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which option best reflects sound professional judgment?
• Based only on rumors
• Different for each applicant
■ Accurate and not misleading
• Exaggerated to increase interest
Answer: Accurate and not misleading
10. Which practice best supports fair housing compliance Which option best reflects sound professional judgment?
• Advertising only to preferred groups
• Offering different terms to protected classes
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
Answer: Applying consistent screening criteria to all applicants
11. A security deposit is generally intended to protect the landlord against Which option best reflects sound professional
judgment?
• A tenant's lawful complaints
• Any protected characteristic
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
12. A leasing agent receives an application containing sensitive personal information. What is the best practice Which option
best reflects sound professional judgment?
• Send it to unrelated applicants
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
, Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
13. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which choice is most consistent with safe practice?
• Different for each applicant
■ Accurate and not misleading
• Exaggerated to increase interest
• Based only on rumors
Answer: Accurate and not misleading
14. Which practice best supports fair housing compliance Which choice is most consistent with safe practice?
• Offering different terms to protected classes
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
• Advertising only to preferred groups
Answer: Applying consistent screening criteria to all applicants
15. A security deposit is generally intended to protect the landlord against Which choice is most consistent with safe
practice?
• Any protected characteristic
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
16. A leasing agent receives an application containing sensitive personal information. What is the best practice Which choice
is most consistent with safe practice?
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
• Send it to unrelated applicants
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
17. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which response is most appropriate in this situation?
■ Accurate and not misleading
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
Answer: Accurate and not misleading
18. Which practice best supports fair housing compliance Which response is most appropriate in this situation?
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
Answer: Applying consistent screening criteria to all applicants
, 19. A security deposit is generally intended to protect the landlord against Which response is most appropriate in this
situation?
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
20. A leasing agent receives an application containing sensitive personal information. What is the best practice Which
response is most appropriate in this situation?
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
21. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is What is the best next action?
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
■ Accurate and not misleading
Answer: Accurate and not misleading
22. Which practice best supports fair housing compliance What is the best next action?
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
■ Applying consistent screening criteria to all applicants
Answer: Applying consistent screening criteria to all applicants
23. A security deposit is generally intended to protect the landlord against What is the best next action?
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
• Normal wear and tear only
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
24. A leasing agent receives an application containing sensitive personal information. What is the best practice What is the
best next action?
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
25. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which option best reflects sound professional judgment?
Answers
1. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which response is most appropriate in this situation?
■ Accurate and not misleading
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
Answer: Accurate and not misleading
2. Which practice best supports fair housing compliance Which response is most appropriate in this situation?
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
Answer: Applying consistent screening criteria to all applicants
3. A security deposit is generally intended to protect the landlord against Which response is most appropriate in this
situation?
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
4. A leasing agent receives an application containing sensitive personal information. What is the best practice Which
response is most appropriate in this situation?
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
5. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is What is the best next action?
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
■ Accurate and not misleading
Answer: Accurate and not misleading
6. Which practice best supports fair housing compliance What is the best next action?
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
, ■ Applying consistent screening criteria to all applicants
Answer: Applying consistent screening criteria to all applicants
7. A security deposit is generally intended to protect the landlord against What is the best next action?
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
• Normal wear and tear only
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
8. A leasing agent receives an application containing sensitive personal information. What is the best practice What is the
best next action?
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
9. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which option best reflects sound professional judgment?
• Based only on rumors
• Different for each applicant
■ Accurate and not misleading
• Exaggerated to increase interest
Answer: Accurate and not misleading
10. Which practice best supports fair housing compliance Which option best reflects sound professional judgment?
• Advertising only to preferred groups
• Offering different terms to protected classes
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
Answer: Applying consistent screening criteria to all applicants
11. A security deposit is generally intended to protect the landlord against Which option best reflects sound professional
judgment?
• A tenant's lawful complaints
• Any protected characteristic
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
12. A leasing agent receives an application containing sensitive personal information. What is the best practice Which option
best reflects sound professional judgment?
• Send it to unrelated applicants
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
, Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
13. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which choice is most consistent with safe practice?
• Different for each applicant
■ Accurate and not misleading
• Exaggerated to increase interest
• Based only on rumors
Answer: Accurate and not misleading
14. Which practice best supports fair housing compliance Which choice is most consistent with safe practice?
• Offering different terms to protected classes
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
• Advertising only to preferred groups
Answer: Applying consistent screening criteria to all applicants
15. A security deposit is generally intended to protect the landlord against Which choice is most consistent with safe
practice?
• Any protected characteristic
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
16. A leasing agent receives an application containing sensitive personal information. What is the best practice Which choice
is most consistent with safe practice?
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
• Send it to unrelated applicants
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
17. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which response is most appropriate in this situation?
■ Accurate and not misleading
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
Answer: Accurate and not misleading
18. Which practice best supports fair housing compliance Which response is most appropriate in this situation?
■ Applying consistent screening criteria to all applicants
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
Answer: Applying consistent screening criteria to all applicants
, 19. A security deposit is generally intended to protect the landlord against Which response is most appropriate in this
situation?
• Normal wear and tear only
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
20. A leasing agent receives an application containing sensitive personal information. What is the best practice Which
response is most appropriate in this situation?
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
21. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is What is the best next action?
• Exaggerated to increase interest
• Based only on rumors
• Different for each applicant
■ Accurate and not misleading
Answer: Accurate and not misleading
22. Which practice best supports fair housing compliance What is the best next action?
• Changing criteria based on family status
• Advertising only to preferred groups
• Offering different terms to protected classes
■ Applying consistent screening criteria to all applicants
Answer: Applying consistent screening criteria to all applicants
23. A security deposit is generally intended to protect the landlord against What is the best next action?
■ Certain allowable losses such as unpaid rent or damage beyond ordinary wear
• A tenant's lawful complaints
• Any protected characteristic
• Normal wear and tear only
Answer: Certain allowable losses such as unpaid rent or damage beyond ordinary wear
24. A leasing agent receives an application containing sensitive personal information. What is the best practice What is the
best next action?
• Post it online
• Send it to unrelated applicants
• Leave it unattended in a public area
■ Protect it and handle it according to applicable privacy and recordkeeping requirements
Answer: Protect it and handle it according to applicable privacy and recordkeeping requirements
25. Before showing a residential rental unit, a leasing professional should most importantly ensure that information about the
property is Which option best reflects sound professional judgment?
