Ch 01 Information Systems: People, Technology, Processes, and Structure
1. A well-designed information system includes some form of _____________ to monitor and
control its operation.
a. feedback mechanism
b. data analysis
c. information component
d. software processing
ANSWER: a
RATIONALE: A well-designed information system includes some form of feedback mechanism to monitor
and control its operation. This feedback ensures that the system continues to operate in an
effective and efficient manner. Data and software are components of an information system
but by themselves monitor or control an information system.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIE 10/22/2024 1:31 PM
D:
2. The ____________ component of an information system makes the difference between success and failure in
all organizations.
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right data,
software, hardware, and procedures in place, but without the right people to build, maintain,
interpret, and get the right results from an information system, the information system will not
be successful.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
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,Ch 01 Information Systems: People, Technology, Processes, and Structure
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIE 10/22/2024 1:31 PM
D:
3. A ______________ is a set of related activities that takеs input, аdds value, and creates output for the
customer.
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for the
customer. A procedure defines the steps to follow to achieve a specific end result; a model is a
representation (or diagram) of something such as a process or procedure; a standard is an
acceptable level of quality for a process.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
4. An organization's data center, servers, software applications, and databases аre an example оf its
_______________________________.
a. technology infrastructure
b. five-component model
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software, databases,
networks, facilities (such as data centers and server rooms), and services provided by third
parties (such as outside consultants, leased hardware, third-party software, and outside
storage).
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 2
,Ch 01 Information Systems: People, Technology, Processes, and Structure
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
5. Which of the following is NOT an example of a process?
a. A chef makes spaghetti and serves it to a customer.
b. A salesperson takes a customer order for a truck.
c. A university student turns on a computer in the lab.
d. A porter checks in and cleans a vehicle to be re-rented.
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for the
customer. An employee turning on a computer could be a step within a process, but it in itself
is not a process. All of the other choices—the chef, salesperson, and porter—take input, add
value, and create output for the customer.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Apply
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 1/17/2025 4:37 AM
D:
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the
value of the input is increased is a ____________.
a. process
b. procedure
c. supply chain
d. value chain
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform inputs into
outputs in such a way that the value of the input is increased. The supply chain is a key value
chain whose primary processes include inbound logistics, operations, outbound logistics,
marketing and sales, and service. An organization's supply chain encompasses the processes
required to get the right product or service into the right consumer's hands in the right quantity
at the right time and at the right cost.
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, Ch 01 Information Systems: People, Technology, Processes, and Structure
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.3 - Describe the role of information systems in the value chain of a business.
CTIVES:
TOPICS: 1.2: Value Chain
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
7. Which of the following is NOT true about Amazon's proprietary information systems?
a. They were created to manage products, vendor partners, and fulfillment centers, which enabled the
company to surpass their competitors.
b. They are now a product that Amazon has sold to other companies looking to support their own
supply chains.
c. They are not fully integrated into the value chain and supply chain processes and can easily be
separated from their integral components.
d. They were created to allow Amazon to create, build, and maintain a strong competitive advantage in
the marketplace.
ANSWER: c
RATIONALE: Amazon holds that its information systems are so intimately involved that they are part of the
process itself. From the company's perspective, the information system is an integral
component in the process and cannot be separated from it, whether providing input, aiding
product transformation, or producing output.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.3 - Describe the role of information systems in the value chain of a business.
CTIVES:
TOPICS: 1.2: Value Chain
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
8. Which of the following is NOT true about information systems?
a. Information systems use information technology components and apply them to solve problems.
b. Information systems create business value and perform other business tasks.
c. Good information systems can enable people to produce extraordinary results.
Copyright Cengage Learning. Powered by Cognero. Page 4
1. A well-designed information system includes some form of _____________ to monitor and
control its operation.
a. feedback mechanism
b. data analysis
c. information component
d. software processing
ANSWER: a
RATIONALE: A well-designed information system includes some form of feedback mechanism to monitor
and control its operation. This feedback ensures that the system continues to operate in an
effective and efficient manner. Data and software are components of an information system
but by themselves monitor or control an information system.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIE 10/22/2024 1:31 PM
D:
2. The ____________ component of an information system makes the difference between success and failure in
all organizations.
a. procedures
b. people
c. data
d. software
ANSWER: b
RATIONALE: People are involved in many aspects of information systems. You can have the right data,
software, hardware, and procedures in place, but without the right people to build, maintain,
interpret, and get the right results from an information system, the information system will not
be successful.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
Copyright Cengage Learning. Powered by Cognero. Page 1
,Ch 01 Information Systems: People, Technology, Processes, and Structure
DATE CREATED: 10/22/2024 1:31 PM
DATE MODIFIE 10/22/2024 1:31 PM
D:
3. A ______________ is a set of related activities that takеs input, аdds value, and creates output for the
customer.
a. standard
b. procedure
c. process
d. model
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for the
customer. A procedure defines the steps to follow to achieve a specific end result; a model is a
representation (or diagram) of something such as a process or procedure; a standard is an
acceptable level of quality for a process.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
4. An organization's data center, servers, software applications, and databases аre an example оf its
_______________________________.
a. technology infrastructure
b. five-component model
c. software
d. hardware
ANSWER: a
RATIONALE: An organization's technology infrastructure includes all of its hardware, software, databases,
networks, facilities (such as data centers and server rooms), and services provided by third
parties (such as outside consultants, leased hardware, third-party software, and outside
storage).
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
Copyright Cengage Learning. Powered by Cognero. Page 2
,Ch 01 Information Systems: People, Technology, Processes, and Structure
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
5. Which of the following is NOT an example of a process?
a. A chef makes spaghetti and serves it to a customer.
b. A salesperson takes a customer order for a truck.
c. A university student turns on a computer in the lab.
d. A porter checks in and cleans a vehicle to be re-rented.
ANSWER: c
RATIONALE: A process is a set of related activities that takes input, adds value, and creates output for the
customer. An employee turning on a computer could be a step within a process, but it in itself
is not a process. All of the other choices—the chef, salesperson, and porter—take input, add
value, and create output for the customer.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.4 - Describe each of the five elements that make up an information system.
CTIVES:
TOPICS: 1.1: What Is an Information System?
KEYWORDS: Bloom's: Apply
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 1/17/2025 4:37 AM
D:
6. A series of activities that an organization performs to transform inputs into outputs in such a way that the
value of the input is increased is a ____________.
a. process
b. procedure
c. supply chain
d. value chain
ANSWER: d
RATIONALE: The value chain is a series of activities that an organization performs to transform inputs into
outputs in such a way that the value of the input is increased. The supply chain is a key value
chain whose primary processes include inbound logistics, operations, outbound logistics,
marketing and sales, and service. An organization's supply chain encompasses the processes
required to get the right product or service into the right consumer's hands in the right quantity
at the right time and at the right cost.
Copyright Cengage Learning. Powered by Cognero. Page 3
, Ch 01 Information Systems: People, Technology, Processes, and Structure
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.3 - Describe the role of information systems in the value chain of a business.
CTIVES:
TOPICS: 1.2: Value Chain
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
7. Which of the following is NOT true about Amazon's proprietary information systems?
a. They were created to manage products, vendor partners, and fulfillment centers, which enabled the
company to surpass their competitors.
b. They are now a product that Amazon has sold to other companies looking to support their own
supply chains.
c. They are not fully integrated into the value chain and supply chain processes and can easily be
separated from their integral components.
d. They were created to allow Amazon to create, build, and maintain a strong competitive advantage in
the marketplace.
ANSWER: c
RATIONALE: Amazon holds that its information systems are so intimately involved that they are part of the
process itself. From the company's perspective, the information system is an integral
component in the process and cannot be separated from it, whether providing input, aiding
product transformation, or producing output.
POINTS: 1
QUESTION TYPE Multiple Choice
:
HAS VARIABLES: False
LEARNING OBJE PerVa.POIS5E.25.1.3 - Describe the role of information systems in the value chain of a business.
CTIVES:
TOPICS: 1.2: Value Chain
KEYWORDS: Bloom's: Understand
DATE CREATED: 10/22/2024 1:32 PM
DATE MODIFIE 10/22/2024 1:32 PM
D:
8. Which of the following is NOT true about information systems?
a. Information systems use information technology components and apply them to solve problems.
b. Information systems create business value and perform other business tasks.
c. Good information systems can enable people to produce extraordinary results.
Copyright Cengage Learning. Powered by Cognero. Page 4
