Walmart assessment Exam
Study Guide – Practice
Questions with Verified
Answers. GRADED A+. Latest
2026/2027 Update
A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes
confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? - Answer✔✔-Most:
Apologize for the confusion and explain that the coupon only applies
to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? - Answer✔✔-Most:
Tell the struggling team member to work faster because
, he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
A customer/member asks you about a new mobile phone that is out
of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? - Answer✔✔-Most:
Let her know you have a similar, less expensive phone in
stock. Ask if she would like to learn more about it.
Least:Apologize and let her know that your store usually has
large stock and will have the phone available again ven
soon.
A coworker did not clean his work area before going home. This
could
cause an accident, so you quickly clean up. The next day you see the
coworker.
What would you be most and least likely to do? - Answer✔✔-Most:
Tell him he should be more careful because his work area
could have resulted in an accident
Study Guide – Practice
Questions with Verified
Answers. GRADED A+. Latest
2026/2027 Update
A customer/member tries to use a coupon that is only good for full-
priced items to purchase an item that is on sale. She becomes
confused
when you explain that she can't use the coupon.
What would you be most and least likely to do? - Answer✔✔-Most:
Apologize for the confusion and explain that the coupon only applies
to full-priced items.
Least:Find your supervisor and ask it he can approve the discount.
Your shift's productivity is slow because one person is not pulling his
share. The rest of the team is getting upset.
What would you be most and least likely to do? - Answer✔✔-Most:
Tell the struggling team member to work faster because
, he is holding the team back
Least: Recognize that everyone has a bad day once in a while
Focus on your own work, not someone else's.
A customer/member asks you about a new mobile phone that is out
of
stock. You expect to have the phone back in a few days, but the
customer/member wants it sooner.
What would you be most and least likely to do? - Answer✔✔-Most:
Let her know you have a similar, less expensive phone in
stock. Ask if she would like to learn more about it.
Least:Apologize and let her know that your store usually has
large stock and will have the phone available again ven
soon.
A coworker did not clean his work area before going home. This
could
cause an accident, so you quickly clean up. The next day you see the
coworker.
What would you be most and least likely to do? - Answer✔✔-Most:
Tell him he should be more careful because his work area
could have resulted in an accident
