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Facilities Management Practice EXAM Questions and Answers Verified Solutions Latest Update

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Facilities Management Practice EXAM Questions and Answers Verified Solutions Latest Update

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Facilities Management Practice EXAM
Questions and
Answers Verified Solutions Latest
Update


Question:

What is Facilities Management?.

Answer:
It coordinates people, places, and processes to care for a business's structures,
buildings, equipment, and other physical needs to improve productivity.


Question:

What are assets in the context of Facilities Management?.

Answer:
Assets are valuable properties owned by a business that can be utilized to bolster the
production of goods and services, including machinery, equipment, tools, and
structures.


Question:

What is your major?.

Answer:
Finance and Accounting at Fairfield University.


Question:

What interests you about commercial real estate?.

Answer:
The impact of building operations on operating expenses and asset performance.

,Question:

Why are you interested in JLL?.

Answer:
JLL is a global leader in commercial real estate, offering scale, professionalism, and
exposure to institutional-grade assets.


Question:

What are Hard Services in Facilities Management?.

Answer:
Hard services refer to physical modifications and adaptations to a building or its
structure, such as fire safety systems and mechanical services.


Question:

Why facilities management instead of capital markets?.

Answer:
To understand real estate from the operational level first, which impacts expenses and
tenant satisfaction.


Question:

What are Soft Services in Facilities Management?.

Answer:
Soft services enhance the overall environment of the workplace, including landscaping,
event support, cleaning, and pantry management.


Question:

What is facilities management?.

Answer:
The operation, maintenance, and optimization of building systems to protect asset
value and ensure tenant comfort.

, Question:

How does facilities management impact property value?.

Answer:
It affects operating expenses, which in turn impacts NOI and valuation.


Question:

What is a controllable factor in selecting a business location?.

Answer:
Proximity to the market, supply of materials, transportation facilities, available
infrastructure, and labor wages.


Question:

What is NOI?.

Answer:
Net Operating Income, calculated as revenue minus operating expenses.


Question:

What is the difference between OPEX and CapEx?.

Answer:
OPEX includes recurring expenses; CapEx includes major replacements or
improvements.


Question:

What is preventive maintenance?.

Answer:
Scheduled maintenance performed to prevent equipment failure.


Question:

What is a CMMS?.

Answer:
A Computerized Maintenance Management System used for tracking maintenance
activities.

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August 14, 2026
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