Facilities Management FINAL TEST
Questions and
Answers Verified Solutions Latest
Update
Question:
Postevent work can be divided into which three areas?.
Answer:
Getting the facility back in shape postevent, preparing for the next event, and analysis
of the previous event
Question:
To improve attendance, most sport facilities concentrate their efforts on converting the
casual users to frequent users..
Answer:
True
Question:
Unlike event employees, postevent employees do not need training..
Answer:
False
Question:
As a sport facility's schedule is usually so busy, managers will not bother with
postevent meetings or debriefings to review previous events..
Answer:
False
,Question:
Once you have done all the planning you know that everything will go according to the
plans..
Answer:
False
Question:
What information would a food and beverage manager be interested to learn about an
event that just happened?.
Answer:
All of the Above
Question:
Concessionaires strive to receive about 80% profit..
Answer:
True
Question:
Which of the following could impact the order in which an item gets repaired after an
event?.
Answer:
All of the Above
Question:
What is or are the most common cause of injuries during an event?.
Answer:
All of the Above
Question:
Blood spilled by a patron or employee can be wiped up and thrown away to avoid any
other issues..
Answer:
False
,Question:
Most security staffs at sport facilities don't install closed-circuit televisions due to
privacy concerns of their customers..
Answer:
False
Question:
Risk management issues covered in the lease or contract need to be analyzed prior to
the event..
Answer:
True
Question:
Strategic plans are the most detailed plans.
Answer:
False
Question:
Constituent analysis helps define whom the manager must interact with to positively
affect the facilities long-term success.
Answer:
True
Question:
What percentage of customer service problems are linked to managerial issues.
Answer:
90%
Question:
Wrigley Field has all of the following elements, built initially or modified over the years
as part of the long-term planning process, except what.
Answer:
Metal Roof
, Question:
Which of the following is not a function or discipline of facility management.
Answer:
All of these are either functions or disciplines (capital management, space planning,
project management, and facility management)
Question:
Facility managers at both large and small facilities have the same job responsibilities.
Answer:
False
Question:
Facility managers deal with the same issues regardless of facility size.
Answer:
False
Question:
Planning can be summarized as deciding in advance what to do, when to do it, and how
to do it.
Answer:
True
Question:
Facility management is an art, not a science. There is no correct way to manage a
building.
Answer:
False
Question:
The key component of the management functions are.
Answer:
Planning, Organizing, Implementing, and Controlling
Questions and
Answers Verified Solutions Latest
Update
Question:
Postevent work can be divided into which three areas?.
Answer:
Getting the facility back in shape postevent, preparing for the next event, and analysis
of the previous event
Question:
To improve attendance, most sport facilities concentrate their efforts on converting the
casual users to frequent users..
Answer:
True
Question:
Unlike event employees, postevent employees do not need training..
Answer:
False
Question:
As a sport facility's schedule is usually so busy, managers will not bother with
postevent meetings or debriefings to review previous events..
Answer:
False
,Question:
Once you have done all the planning you know that everything will go according to the
plans..
Answer:
False
Question:
What information would a food and beverage manager be interested to learn about an
event that just happened?.
Answer:
All of the Above
Question:
Concessionaires strive to receive about 80% profit..
Answer:
True
Question:
Which of the following could impact the order in which an item gets repaired after an
event?.
Answer:
All of the Above
Question:
What is or are the most common cause of injuries during an event?.
Answer:
All of the Above
Question:
Blood spilled by a patron or employee can be wiped up and thrown away to avoid any
other issues..
Answer:
False
,Question:
Most security staffs at sport facilities don't install closed-circuit televisions due to
privacy concerns of their customers..
Answer:
False
Question:
Risk management issues covered in the lease or contract need to be analyzed prior to
the event..
Answer:
True
Question:
Strategic plans are the most detailed plans.
Answer:
False
Question:
Constituent analysis helps define whom the manager must interact with to positively
affect the facilities long-term success.
Answer:
True
Question:
What percentage of customer service problems are linked to managerial issues.
Answer:
90%
Question:
Wrigley Field has all of the following elements, built initially or modified over the years
as part of the long-term planning process, except what.
Answer:
Metal Roof
, Question:
Which of the following is not a function or discipline of facility management.
Answer:
All of these are either functions or disciplines (capital management, space planning,
project management, and facility management)
Question:
Facility managers at both large and small facilities have the same job responsibilities.
Answer:
False
Question:
Facility managers deal with the same issues regardless of facility size.
Answer:
False
Question:
Planning can be summarized as deciding in advance what to do, when to do it, and how
to do it.
Answer:
True
Question:
Facility management is an art, not a science. There is no correct way to manage a
building.
Answer:
False
Question:
The key component of the management functions are.
Answer:
Planning, Organizing, Implementing, and Controlling
