Facilities Management EXAM Questions
and
Answers Verified Solutions Latest
Update
Question:
Which of the following series best describes the order of priority a facilities manager
should establish when approaching a maintenance or repair task? a. (1) safety, (2)
legality, (3) service b. (1) legality, (2) safety, (3) service c. (1) service, (2) legality, (3)
safety d. (1) safety, (2) service, (3) legality.
Answer:
A. (1) safety, (2) legality, (3) service
Question:
Which of the following expense items is not covered by replacement reserve funds? a.
FF&E b. building expansions c. building repairs d. emergency services.
Answer:
B. building expansions
Question:
Functions for which the facilities manager has responsibility include all but which of the
following? a. contractual and regulatory compliance b. parts inventory and control c.
emergency planning and response d. housekeeping service.
Answer:
D. house keeping service
,Question:
Maintenance that pertains to the general unkeep of the property, recurs on a regular
basis, and requires minimal training is referred to as? a. emergency or breakdown
maintenance b. routine maintenance c. preventive maintenance d. predictive
maintenance.
Answer:
B. routine maintenance
Question:
Which of the following types of maintenance has an immediate revenue effect? a.
predictive maintenance b. preventive maintenance c. emergency of breakdown
maintenance d. routine maintenance.
Answer:
C. emergency of breakdown maintenance
Question:
Maintenance that includes preparing equipment for changes in the seasons is called: a.
scheduled maintenance b. preventive maintenance c. routine maintenance d.
predictive maintenance.
Answer:
A. scheduled maintenance
Question:
A form used for all major pieces of equipment to record important maintenance
information is called: a. material safety data sheet b. room data card c. rooms checklist
d. equipment data card.
Answer:
D. equipment data card
,Question:
A room data card typically includes all of the following components except: a. a
detailed outlive of the process to follow for requisitioning any new room furniture,
fixtures, or equipment b. space for scheduling and verifying the preventive
maintenance dates for the room c. information about the major HVAC and electrical
services in a room d. Some equipment warranty information.
Answer:
A. a detailed outline of the process to follow for requisitioning and new room furniture,
fixtures, or equipment
Question:
Material safety data sheets (MSDS): a. inform employees about potentially hazardous
materials used in the workplace and explain how to work with these materials b. do not
tell employees any procedures in case of an accident c. are written and supplied to
hospitality organizations by the U.S. government d. explain where in the hospitality
facility an employee can find training manuals and vdieotapes that show how
equipment can be repaired safety..
Answer:
A. inform employees about potentially hazardous materials used in the workplace and
explain how to work with these materials
Question:
Which of the following statements about emergency and breakdown maintenance is
true? a. an effective maintenance management system greatly reduces the need for
emergency maintenance b. Even the best ongoing maintenance possible will not
eliminate all emergency maintenance b. even the best ongoing maintenance possible
will not eliminate all emergency maintenance needs c. Emergency and breakdown
maintenance tends to be quiet costly d. All of the above.
Answer:
D. All of the above
, Question:
All of the following provisions are normally included in a maintenance contract except:
a. A schedule of frequency of work and specific duties b. a cancellation clause c.
specific fees for the work to be done d. automatic renewal.
Answer:
D. automatic renewal
Question:
The largest portion of the maintenance departments POM expenditure is usually" a.
water and sewage charges b. wages and benefits c. operating supplies d. electrical and
mechanical equipment.
Answer:
B. wages and benefits
Question:
Facilities benchmarking for establishing goals for quality is based on" a. statistical
analysis b. quality milestones c. comparisons d. quality circles.
Answer:
C. comparisons
Question:
Responsibility for safety and security in a hospitality facility rests with: a. corporate and
line management b. the facilities maintenance department c. the safety committee d.
all employees.
Answer:
D. all employees
Question:
Glass sliding doors to balconies, glass patio doors, and glass exit/entrance doors should
be made of _______ glass to reduce the chance of injury resulting from broken of
shattered glass. a. double-pain b. tinted c. tempered d. flexible.
Answer:
C. tempered
and
Answers Verified Solutions Latest
Update
Question:
Which of the following series best describes the order of priority a facilities manager
should establish when approaching a maintenance or repair task? a. (1) safety, (2)
legality, (3) service b. (1) legality, (2) safety, (3) service c. (1) service, (2) legality, (3)
safety d. (1) safety, (2) service, (3) legality.
Answer:
A. (1) safety, (2) legality, (3) service
Question:
Which of the following expense items is not covered by replacement reserve funds? a.
FF&E b. building expansions c. building repairs d. emergency services.
Answer:
B. building expansions
Question:
Functions for which the facilities manager has responsibility include all but which of the
following? a. contractual and regulatory compliance b. parts inventory and control c.
emergency planning and response d. housekeeping service.
Answer:
D. house keeping service
,Question:
Maintenance that pertains to the general unkeep of the property, recurs on a regular
basis, and requires minimal training is referred to as? a. emergency or breakdown
maintenance b. routine maintenance c. preventive maintenance d. predictive
maintenance.
Answer:
B. routine maintenance
Question:
Which of the following types of maintenance has an immediate revenue effect? a.
predictive maintenance b. preventive maintenance c. emergency of breakdown
maintenance d. routine maintenance.
Answer:
C. emergency of breakdown maintenance
Question:
Maintenance that includes preparing equipment for changes in the seasons is called: a.
scheduled maintenance b. preventive maintenance c. routine maintenance d.
predictive maintenance.
Answer:
A. scheduled maintenance
Question:
A form used for all major pieces of equipment to record important maintenance
information is called: a. material safety data sheet b. room data card c. rooms checklist
d. equipment data card.
Answer:
D. equipment data card
,Question:
A room data card typically includes all of the following components except: a. a
detailed outlive of the process to follow for requisitioning any new room furniture,
fixtures, or equipment b. space for scheduling and verifying the preventive
maintenance dates for the room c. information about the major HVAC and electrical
services in a room d. Some equipment warranty information.
Answer:
A. a detailed outline of the process to follow for requisitioning and new room furniture,
fixtures, or equipment
Question:
Material safety data sheets (MSDS): a. inform employees about potentially hazardous
materials used in the workplace and explain how to work with these materials b. do not
tell employees any procedures in case of an accident c. are written and supplied to
hospitality organizations by the U.S. government d. explain where in the hospitality
facility an employee can find training manuals and vdieotapes that show how
equipment can be repaired safety..
Answer:
A. inform employees about potentially hazardous materials used in the workplace and
explain how to work with these materials
Question:
Which of the following statements about emergency and breakdown maintenance is
true? a. an effective maintenance management system greatly reduces the need for
emergency maintenance b. Even the best ongoing maintenance possible will not
eliminate all emergency maintenance b. even the best ongoing maintenance possible
will not eliminate all emergency maintenance needs c. Emergency and breakdown
maintenance tends to be quiet costly d. All of the above.
Answer:
D. All of the above
, Question:
All of the following provisions are normally included in a maintenance contract except:
a. A schedule of frequency of work and specific duties b. a cancellation clause c.
specific fees for the work to be done d. automatic renewal.
Answer:
D. automatic renewal
Question:
The largest portion of the maintenance departments POM expenditure is usually" a.
water and sewage charges b. wages and benefits c. operating supplies d. electrical and
mechanical equipment.
Answer:
B. wages and benefits
Question:
Facilities benchmarking for establishing goals for quality is based on" a. statistical
analysis b. quality milestones c. comparisons d. quality circles.
Answer:
C. comparisons
Question:
Responsibility for safety and security in a hospitality facility rests with: a. corporate and
line management b. the facilities maintenance department c. the safety committee d.
all employees.
Answer:
D. all employees
Question:
Glass sliding doors to balconies, glass patio doors, and glass exit/entrance doors should
be made of _______ glass to reduce the chance of injury resulting from broken of
shattered glass. a. double-pain b. tinted c. tempered d. flexible.
Answer:
C. tempered
