Alaska Airlines Flight Attendant Training Final EXAM
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Alaska Airlines Flight Attendant Training Final Exam
EXAM COVERAGE OVERVIEW (10 Key Points)
1. Aircraft & Fleet Knowledge – Questions cover the Boeing 737 fleet (700, 800,
900/900ER, 9MAX) and Embraer E175 aircraft, including cabin configurations, exit
locations, and area of responsibility assignments for each flight attendant position .
2. Safety & Emergency Procedures – Key topics include preflight safety equipment checks,
crew communication protocols, evacuation procedures for land and water, emergency
equipment locations, and passenger briefing requirements .
3. Emergency & Medical Response – Questions address rapid decompression procedures,
onboard medical emergencies (e.g., stroke, heart attack, seizures), firefighting (lithium
battery fires), and use of emergency medical equipment .
4. Regulatory Compliance – The Code of Federal Regulations (CFRs) establishes
mandatory safety standards, and violations carry substantial penalties for both airlines
and crew members .
5. Training Program – Initial Flight Attendant Training is a 4-week intensive
program covering safety, guest service, and regulatory compliance. Recurrent training is
required every 12 months .
6. Preflight & Equipment Checks – Specific questions test knowledge of required preflight
checks, including Portable Oxygen Bottle (POB) pressure, equipment integrity, and use of
the Boeing equipment key for accessing locked compartments .
7. Communication & Reporting – Questions cover interphone system use, emergency
communication with the flight deck, and required reports (Safety Hazard, ASAP, FAIR for
irregularity incidents, filed within 24 hours) .
8. Guest Services & Policies – Topics include service standards, guest categories, pet
policies, Junior Jet Setter (age 5+) and Teen (13-17) procedures, alcohol service limits,
and handling passengers with disabilities through a CRO .
9. Licensing & Documentation – Flight attendants must carry seven required items at all
times, including an operative watch, FAA certificate, valid passport, and company ID .
10. In-Flight Mobile Device (IMD) – Devices must be charged to at least 80% and synced. If
lost, the first call is to the IT Service Desk .
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QUESTIONS 1-250
1. At Alaska Airlines, what is the minimum age required to become a flight attendant?
A) 18 years old
B) 19 years old
C) 21 years old
D) 23 years old
Correct Answer: C
Rationale: Alaska Airlines requires candidates to be at least 21 years old to apply for a flight
attendant position . This is a firm requirement across the Alaska and Hawaiian brands, reflecting
the responsibilities of the role .
2. Which aircraft type is the smallest in the Alaska Airlines mainline fleet?
A) Boeing 737-800
B) Boeing 737-900/900ER
C) Boeing 737-700
D) Boeing 737-9MAX
Correct Answer: C
Rationale: The Boeing 737-700 is the smallest aircraft in the Alaska Airlines mainline fleet, with
a lower passenger capacity than the 737-800, 737-900/900ER, and 737-9MAX .
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3. What is the minimum number of flight attendants required on a Boeing 737-700 (700/A320)
according to Alaska Airlines policy?
A) 2
B) 3
C) 4
D) 5
Correct Answer: B
Rationale: The minimum crew complement for the 700/A320 is 3 flight attendants . For the
800/900/9MAX/A321, the minimum is 4 flight attendants .
4. What does the term "AFT" refer to in aviation terminology?
A) The front of the aircraft
B) The tail or rear of the aircraft
C) The overhead compartment
D) The galley area
Correct Answer: B
Rationale: "AFT" refers to the tail or rear section of the aircraft . This is a standard aviation term
used to describe the aftward direction or location.
5. What is the ICAO code for the FAA and the Code of Federal Regulations?
A) The American set of standards for aviation safety
B) A set of standards issued by each airline
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C) An international treaty on aviation safety
D) A training manual for flight attendants
Correct Answer: A
Rationale: The Code of Federal Regulations (CFR's) is a set of mandatory standards to which
each airline must conform . Violations carry substantial fines and penalties to both the airline
and individual crew members .
6. What is the term for a non-working crew member traveling to position for a flight
originating in another city?
A) Non-Rev
B) Deadheading
C) Standby
D) Jumpseating
Correct Answer: B
Rationale: "Deadheading" is the term used when crew members travel on a flight as a non-
working crew member to position them for a flight that originates in another city .
7. What is the minimum time required for a "silent review" before an emergency landing?
A) 30 seconds
B) 1 minute
C) 3 minutes
D) 5 minutes