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Guidewire Claim Center Professional Exam
QUESTIONS AND CORRECT ANSWERS WITH
RATIONALES
Guidewire ClaimCenter Professional Exam —Practice Questions with Answers and Rationales
10 MOST-TESTED EXAM COVERAGE AREAS
1. ClaimCenter Fundamentals and Claim Lifecycle — ClaimCenter purpose, claims processing,
claim creation, FNOL, claim states, claim closure, reopening, and basic claim structure.
2. Claims, Exposures, Incidents, and Contacts — Relationship between claims and exposures,
incidents, contacts, claim parties, roles, and how claim information is organized.
3. ClaimCenter Configuration — Configuration concepts, typelists, entities, fields, screens, PCF,
rules, validation, workflows, and configuration choices.
4. Security and Access Control — Users, groups, roles, permissions, security zones, ownership,
view access, edit access, and access restrictions.
5. Activities, Workflows, and Assignment — Activities, activity patterns, assignment rules, queues,
groups, workloads, escalation, and workflow processing.
6. Financials and Payments — Reserves, transactions, checks, payment requests, approval,
recoveries, deductibles, financial permissions, and financial calculations.
7. Rules and Business Logic — Validation rules, assignment rules, approval rules, pre-update rules,
post-update rules, conditions, actions, and rule execution.
8. Integration, APIs, and External Systems — Integration concepts, REST/API services, messaging,
events, external systems, authentication, data exchange, and integration patterns.
9. Data Model, Queries, and Application Behavior — Entities, relationships, bundles, queries,
database transactions, data access, typelists, and common configuration dependencies.
10. Testing, Troubleshooting, Deployment, and Best Practices — Debugging, logs, testing
configuration, configuration impact, cloud standards, implementation practices, and solving
short business requirements.
1.
A new user needs to work with claims and update claim information during normal daily processing.
Which ClaimCenter feature controls this access?
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A. Product model
B. Security permissions
C. Billing account
D. Policy period
Answer: B. Security permissions
Rationale: Security permissions determine what users can view, create, or modify within ClaimCenter.
2.
A customer reports a new automobile accident, and the adjuster must begin processing the loss in
ClaimCenter. What should happen first?
A. Close the claim
B. Create the claim
C. Issue a recovery
D. Approve a payment
Answer: B. Create the claim
Rationale: A claim must be created before ClaimCenter can manage its exposures, activities, financials,
and other information.
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3.
An organization wants users to receive activities based on the type of work they perform. Which
ClaimCenter feature supports this requirement?
A. Assignment
B. Policy renewal
C. Billing
D. Document storage
Answer: A. Assignment
Rationale: Assignment logic can direct work and activities to appropriate users or groups.
4.
A developer needs to restrict a field so users cannot save invalid information. Which configuration
approach is most appropriate?
A. Validation rule
B. Payment transaction
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C. Security zone
D. Claim exposure
Answer: A. Validation rule
Rationale: Validation rules check information and prevent invalid data from being saved when
configured conditions are met.
5.
A claim contains several separate areas of financial responsibility, such as vehicle damage and bodily
injury. What ClaimCenter object normally represents each area?
A. Exposure
B. Activity
C. Contact
D. Incident
Answer: A. Exposure
Rationale: Exposures divide a claim into distinct areas of loss or financial responsibility.
6.
Guidewire Claim Center Professional Exam
QUESTIONS AND CORRECT ANSWERS WITH
RATIONALES
Guidewire ClaimCenter Professional Exam —Practice Questions with Answers and Rationales
10 MOST-TESTED EXAM COVERAGE AREAS
1. ClaimCenter Fundamentals and Claim Lifecycle — ClaimCenter purpose, claims processing,
claim creation, FNOL, claim states, claim closure, reopening, and basic claim structure.
2. Claims, Exposures, Incidents, and Contacts — Relationship between claims and exposures,
incidents, contacts, claim parties, roles, and how claim information is organized.
3. ClaimCenter Configuration — Configuration concepts, typelists, entities, fields, screens, PCF,
rules, validation, workflows, and configuration choices.
4. Security and Access Control — Users, groups, roles, permissions, security zones, ownership,
view access, edit access, and access restrictions.
5. Activities, Workflows, and Assignment — Activities, activity patterns, assignment rules, queues,
groups, workloads, escalation, and workflow processing.
6. Financials and Payments — Reserves, transactions, checks, payment requests, approval,
recoveries, deductibles, financial permissions, and financial calculations.
7. Rules and Business Logic — Validation rules, assignment rules, approval rules, pre-update rules,
post-update rules, conditions, actions, and rule execution.
8. Integration, APIs, and External Systems — Integration concepts, REST/API services, messaging,
events, external systems, authentication, data exchange, and integration patterns.
9. Data Model, Queries, and Application Behavior — Entities, relationships, bundles, queries,
database transactions, data access, typelists, and common configuration dependencies.
10. Testing, Troubleshooting, Deployment, and Best Practices — Debugging, logs, testing
configuration, configuration impact, cloud standards, implementation practices, and solving
short business requirements.
1.
A new user needs to work with claims and update claim information during normal daily processing.
Which ClaimCenter feature controls this access?
, Page 2 of 152
A. Product model
B. Security permissions
C. Billing account
D. Policy period
Answer: B. Security permissions
Rationale: Security permissions determine what users can view, create, or modify within ClaimCenter.
2.
A customer reports a new automobile accident, and the adjuster must begin processing the loss in
ClaimCenter. What should happen first?
A. Close the claim
B. Create the claim
C. Issue a recovery
D. Approve a payment
Answer: B. Create the claim
Rationale: A claim must be created before ClaimCenter can manage its exposures, activities, financials,
and other information.
, Page 3 of 152
3.
An organization wants users to receive activities based on the type of work they perform. Which
ClaimCenter feature supports this requirement?
A. Assignment
B. Policy renewal
C. Billing
D. Document storage
Answer: A. Assignment
Rationale: Assignment logic can direct work and activities to appropriate users or groups.
4.
A developer needs to restrict a field so users cannot save invalid information. Which configuration
approach is most appropriate?
A. Validation rule
B. Payment transaction
, Page 4 of 152
C. Security zone
D. Claim exposure
Answer: A. Validation rule
Rationale: Validation rules check information and prevent invalid data from being saved when
configured conditions are met.
5.
A claim contains several separate areas of financial responsibility, such as vehicle damage and bodily
injury. What ClaimCenter object normally represents each area?
A. Exposure
B. Activity
C. Contact
D. Incident
Answer: A. Exposure
Rationale: Exposures divide a claim into distinct areas of loss or financial responsibility.
6.
