13 August 2026
TICO 2026/2027 Test Exam 70 comprehensive
questions |RECENT AND FREQUENTLY MOST TESTED
QUESTIONS AND VERIFIED SOLUTIONS/GET IT 100%
ACCURATE!! 2026!!
A consumer selects a package tour from a travel wholesaler's brochure. The hotel included in the
package is some distance from town, which appeals to the consumer who wants a quiet location
for her holiday. When she arrives at the hotel, she is upset by the non-stop noise outside her room
as the hotel starts construction of a new swimming pool. Who is to blame for this consumer's
dissatisfaction?
a. the hotel, which should have cancelled all bookings during construction
b. the travel wholesaler, which should have disclosed in its brochure information about construction
or renovation of the property
c. the woman, who should have more thoroughly researched the hotel before booking
d. the construction company, which should have offered all the guests a set of ear plugs - correct
answer-b. the travel wholesaler, which should have disclosed in its brochure information about
construction or renovation of the property
ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965. ABC still puts a
photograph of the resort from 1965 in the brochure to show off the location's beauty. In fact, the
resort has NOT been upgraded or renovated since 1965 and has become run-down and outdated.
Has ABC done anything wrong in its brochure?
a. no, as long as the company states in the brochure that the photograph was taken in 1965
b. yes, because the photograph does not accurately depict the current condition of the resort
c. no, because the Regulation requires that a photograph be used in advertising, but leaves content
to the discretion of the registrant
d. yes, because photographs should not be used in representations - correct answer-b. yes, because
the photograph does not accurately depict the current condition of the resort
A couple gives their travel agent a deposit for a package tour. They obtain a receipt from her that
says, "Balance of $500.00 due on September 27, 2011." The agent has also added the comment,
"As discussed, some charges are non-refundable." TICO would view this receipt as
a. adequate because the receipt includes the amount due, the date on which it is due, and the fact
that some charges are non-refundable
b. adequate because the travel agent has reminded the clients that the non-refundable charges
were discussed during the sale of the package tour
,31 July 2026
c. inadequate because, by law, the travel agent should have said, "As discussed on August 27, 2011,
some charges are not refundable."
d. inadequate because, by law, the travel agent must identify charges that are non-refundable -
correct answer-d. inadequate because, by law, the travel agent must identify charges that are
nonrefundable
Betsy, the travel agent, concludes the sale with the clients and tells them to go to the Canadian
Foreign Affairs website to find out what documents they need. She thinks that Canadians may
need a visa for the chosen destination, but she does not have the website on hand. Betsy's advice
is
a. sufficient because a travel agent need only advise clients where to find information on travel
documentation
b. insufficient because a travel agent must advise clients about the specific travel documents needed
c. sufficient because the clients chose the destination, so it is up to them to research the details
d. insufficient because the travel agent must provide the clients with a website address if she does
not have specific information about travel documentation on hand - correct answer-b. insufficient
because a travel agent must advise clients about the specific travel documents needed
A client buys a vacation package from ABC Tours on May 1. The departure date is June 15. ABC
Tours pays the travel wholesaler on May 8. On which date must the travel wholesaler produce the
tickets, vouchers, itinerary, and other related documents for the travel agent?
a. June 1 (14 days before departure)
b. May 24 (21 days before departure)
c. June 8 (7 days before departure)
d. May 22 (14 days after payment is received) - correct answer-a. June 1 (14 days before departure)
Which one of the following circumstances would NOT result in the travel agent having to offer the
client a full refund or comparable alternative travel services?
a. where a contract permits a price increase, the cumulative increase is more than 7% of the total
price (excluding increases caused by an increase in the PST, GST or HST)
b. where the scheduled departure of any transportation is delayed or advanced by 12 hours or less
c. where the contract does not permit a price increase and the total price of the travel services is
increased, whatever the amount or reason
d. where a different cruise ship has been substituted - correct answer-b. where the scheduled
departure of any transportation is delayed or advanced by 12 hours or less
, 13 August 2026
When a client is offered the choice of a refund or comparable alternative travel services, the
registrant is NOT required to
a. write to the Travel Industry Compensation Fund stating that no claim is pending
b. note the date on which the information was communicated to the client
c. note the method of communication used
d. note the choice the client made - correct answer-a. write to the Travel Industry Compensation
Fund stating that no claim is pending
Which of the following is NOT part of the Travel Industry Compensation Fund?
a. contributions from registrants
b. contributions from consumers
c. recoveries of money paid from the Compensation Fund
d. income earned on the money in the Compensation Fund - correct answer-b. contributions from
consumers
Which of the following could a client claim from the Travel Industry Compensation Fund?
a. counselling fees paid to a travel agent
b. taxes paid on the travel services
c. insurance premiums
d. travel services that were to be received as a prize - correct answer-b. taxes paid on the travel
services
A consumer makes a claim against the Travel Industry Compensation Fund and the TICO Board
accepts the claim. What is the maximum amount payable?
a. $5,000 per person
b. $5,000 per claim
c. depends on the cost, value, or quality of the travel services purchased
d. a calculation of $5 million evenly divided by the number of claims - correct answer-a. $5,000 per
person
Joe and Sally are originally from Sudbury, but now live in Windsor. They depart from Toronto for a
round-trip vacation package to Europe. When the supplier declares bankruptcy, Joe and Sally are
stranded overseas. Under the trip completion provision in Ontario Regulation 26/05, where can
TICO 2026/2027 Test Exam 70 comprehensive
questions |RECENT AND FREQUENTLY MOST TESTED
QUESTIONS AND VERIFIED SOLUTIONS/GET IT 100%
ACCURATE!! 2026!!
A consumer selects a package tour from a travel wholesaler's brochure. The hotel included in the
package is some distance from town, which appeals to the consumer who wants a quiet location
for her holiday. When she arrives at the hotel, she is upset by the non-stop noise outside her room
as the hotel starts construction of a new swimming pool. Who is to blame for this consumer's
dissatisfaction?
a. the hotel, which should have cancelled all bookings during construction
b. the travel wholesaler, which should have disclosed in its brochure information about construction
or renovation of the property
c. the woman, who should have more thoroughly researched the hotel before booking
d. the construction company, which should have offered all the guests a set of ear plugs - correct
answer-b. the travel wholesaler, which should have disclosed in its brochure information about
construction or renovation of the property
ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965. ABC still puts a
photograph of the resort from 1965 in the brochure to show off the location's beauty. In fact, the
resort has NOT been upgraded or renovated since 1965 and has become run-down and outdated.
Has ABC done anything wrong in its brochure?
a. no, as long as the company states in the brochure that the photograph was taken in 1965
b. yes, because the photograph does not accurately depict the current condition of the resort
c. no, because the Regulation requires that a photograph be used in advertising, but leaves content
to the discretion of the registrant
d. yes, because photographs should not be used in representations - correct answer-b. yes, because
the photograph does not accurately depict the current condition of the resort
A couple gives their travel agent a deposit for a package tour. They obtain a receipt from her that
says, "Balance of $500.00 due on September 27, 2011." The agent has also added the comment,
"As discussed, some charges are non-refundable." TICO would view this receipt as
a. adequate because the receipt includes the amount due, the date on which it is due, and the fact
that some charges are non-refundable
b. adequate because the travel agent has reminded the clients that the non-refundable charges
were discussed during the sale of the package tour
,31 July 2026
c. inadequate because, by law, the travel agent should have said, "As discussed on August 27, 2011,
some charges are not refundable."
d. inadequate because, by law, the travel agent must identify charges that are non-refundable -
correct answer-d. inadequate because, by law, the travel agent must identify charges that are
nonrefundable
Betsy, the travel agent, concludes the sale with the clients and tells them to go to the Canadian
Foreign Affairs website to find out what documents they need. She thinks that Canadians may
need a visa for the chosen destination, but she does not have the website on hand. Betsy's advice
is
a. sufficient because a travel agent need only advise clients where to find information on travel
documentation
b. insufficient because a travel agent must advise clients about the specific travel documents needed
c. sufficient because the clients chose the destination, so it is up to them to research the details
d. insufficient because the travel agent must provide the clients with a website address if she does
not have specific information about travel documentation on hand - correct answer-b. insufficient
because a travel agent must advise clients about the specific travel documents needed
A client buys a vacation package from ABC Tours on May 1. The departure date is June 15. ABC
Tours pays the travel wholesaler on May 8. On which date must the travel wholesaler produce the
tickets, vouchers, itinerary, and other related documents for the travel agent?
a. June 1 (14 days before departure)
b. May 24 (21 days before departure)
c. June 8 (7 days before departure)
d. May 22 (14 days after payment is received) - correct answer-a. June 1 (14 days before departure)
Which one of the following circumstances would NOT result in the travel agent having to offer the
client a full refund or comparable alternative travel services?
a. where a contract permits a price increase, the cumulative increase is more than 7% of the total
price (excluding increases caused by an increase in the PST, GST or HST)
b. where the scheduled departure of any transportation is delayed or advanced by 12 hours or less
c. where the contract does not permit a price increase and the total price of the travel services is
increased, whatever the amount or reason
d. where a different cruise ship has been substituted - correct answer-b. where the scheduled
departure of any transportation is delayed or advanced by 12 hours or less
, 13 August 2026
When a client is offered the choice of a refund or comparable alternative travel services, the
registrant is NOT required to
a. write to the Travel Industry Compensation Fund stating that no claim is pending
b. note the date on which the information was communicated to the client
c. note the method of communication used
d. note the choice the client made - correct answer-a. write to the Travel Industry Compensation
Fund stating that no claim is pending
Which of the following is NOT part of the Travel Industry Compensation Fund?
a. contributions from registrants
b. contributions from consumers
c. recoveries of money paid from the Compensation Fund
d. income earned on the money in the Compensation Fund - correct answer-b. contributions from
consumers
Which of the following could a client claim from the Travel Industry Compensation Fund?
a. counselling fees paid to a travel agent
b. taxes paid on the travel services
c. insurance premiums
d. travel services that were to be received as a prize - correct answer-b. taxes paid on the travel
services
A consumer makes a claim against the Travel Industry Compensation Fund and the TICO Board
accepts the claim. What is the maximum amount payable?
a. $5,000 per person
b. $5,000 per claim
c. depends on the cost, value, or quality of the travel services purchased
d. a calculation of $5 million evenly divided by the number of claims - correct answer-a. $5,000 per
person
Joe and Sally are originally from Sudbury, but now live in Windsor. They depart from Toronto for a
round-trip vacation package to Europe. When the supplier declares bankruptcy, Joe and Sally are
stranded overseas. Under the trip completion provision in Ontario Regulation 26/05, where can
