SMART SERVE COMPLETE TEST PAPER
2026 CORRECT ANSWERS GRADED A+
⩥ T/F: The minimum age for someone to sell, serve, handle or deliver
alcohol in Ontario is 18.
Answer: T: The minimum age for someone to sell, serve, handle or
deliver alcohol in Ontario is 18. They must also be Smart Serve
certified.
⩥ T/F: You could be held civilly and/or criminally liable if you serve too
much alcohol to a customer.
Answer: T: The Liquor Licence and Control Act, 2019 (LLCA) is
legislation that outlines the laws and regulations affecting the sale,
service and delivery of alcohol in Ontario. This includes that a licensee
cannot permit intoxication, and cannot sell or serve someone who is or
appears to be intoxicated.
⩥ T/F: After an intoxicated customer has left your establishment, you
are no longer liable for him or her.
Answer: F: Your liability does not end when the customer leaves. If you
have served a customer to the point of intoxication, you are liable for
them until they are sober again.
⩥ T/F: Drinking coffee will help a person who is intoxicated sober up
faster
,Answer: F: Drinking coffee, water or eating food will not help someone
sober up faster. Once alcohol has been absorbed by the body and moves
into the bloodstream, only time will help.
⩥ T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
Answer: F: There are big differences in the alcohol content found in
beer, wine, and spirits. This program will introduce a benchmark called a
"Standard Drink" to help you estimate the amount of alcohol each
customer has consumed.
⩥ T/F: You can refuse the sale of alcohol to any customer even if they
produce a valid I.D.
Answer: T: It is your legal obligation to refuse the sale of alcohol to
anyone if you have reason to believe he/she is intoxicated and/or you
suspect they may be purchasing alcohol for an underage person.
⩥ T/F: A customer can show identification without a photo to prove they
are age 19 or older.
Answer: F: A valid I.D. is one that is issued by the government and must
include a person's photograph and date of birth.
⩥ T/F: If an intoxicated customer arrives at your establishment, you
should not let them in.
Answer: T: You cannot allow an intoxicated customer to enter or remain
on the premises of a licensed establishment.
,⩥ T/F: On average, the body can metabolize approximately 2 standard
drinks in one hour.
Answer: F: On average, the body can metabolize approximately 1
standard drink per hour.
⩥ T/F: Alcohol is a stimulant that speeds up the central nervous system.
Answer: F: Alcohol is a depressant that slows down the central nervous
system and impacts how a person thinks, acts and moves.
⩥ T/F: Once alcohol gets into the bloodstream it will be carried
throughout the body, into tissues and organs (e.g. the brain).
Answer: T: Alcohol begins to move through the stomach, intestines, and
into the bloodstream, even as the first drink is being consumed. Every
heartbeat then carries it throughout the body, into tissues and organs.
⩥ T/F: The amount of alcohol in the bloodstream is called Blood
Alcohol Concentration (BAC).
Answer: T: Blood Alcohol Concentration is measured by the amount of
alcohol (milligrams) found in 100 millilitres of blood and is shown in
grams per 100mL.
⩥ T/F: The body uses chemicals in the liver to break down (metabolize)
the alcohol so that it can be eliminated from the body.
, Answer: T: The body uses chemicals in the liver to break down
(metabolize) the alcohol so that it can be eliminated from the body.
⩥ T/F: Approximately 60% of the alcoholic content will be slowly
eliminated from the bloodstream. The remaining 40% will be eliminated
through a person's breath, sweat, and urine.
Answer: F: Approximately 90% of the alcoholic content will be slowly
eliminated from the bloodstream. The remaining 10% will be eliminated
through a person's breath, sweat, and urine.
⩥ How many ounces would it take for spirits containing 30% alcohol to
equal a Standard Drink?
Answer: A serving of 2 ounces with 30% alcohol will equal one
Standard Drink. (60 ÷ 30 = 2).
⩥ 1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of:
Answer: SPIRITS
⩥ 5 ounces (142 mL) with 12% alcohol is one Standard Drink of:
Answer: WINE (I got this one wrong be careful)
⩥ 12 ounces (341 mL) with 5% alcohol is one Standard Drink of:
Answer: BEER
2026 CORRECT ANSWERS GRADED A+
⩥ T/F: The minimum age for someone to sell, serve, handle or deliver
alcohol in Ontario is 18.
Answer: T: The minimum age for someone to sell, serve, handle or
deliver alcohol in Ontario is 18. They must also be Smart Serve
certified.
⩥ T/F: You could be held civilly and/or criminally liable if you serve too
much alcohol to a customer.
Answer: T: The Liquor Licence and Control Act, 2019 (LLCA) is
legislation that outlines the laws and regulations affecting the sale,
service and delivery of alcohol in Ontario. This includes that a licensee
cannot permit intoxication, and cannot sell or serve someone who is or
appears to be intoxicated.
⩥ T/F: After an intoxicated customer has left your establishment, you
are no longer liable for him or her.
Answer: F: Your liability does not end when the customer leaves. If you
have served a customer to the point of intoxication, you are liable for
them until they are sober again.
⩥ T/F: Drinking coffee will help a person who is intoxicated sober up
faster
,Answer: F: Drinking coffee, water or eating food will not help someone
sober up faster. Once alcohol has been absorbed by the body and moves
into the bloodstream, only time will help.
⩥ T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
Answer: F: There are big differences in the alcohol content found in
beer, wine, and spirits. This program will introduce a benchmark called a
"Standard Drink" to help you estimate the amount of alcohol each
customer has consumed.
⩥ T/F: You can refuse the sale of alcohol to any customer even if they
produce a valid I.D.
Answer: T: It is your legal obligation to refuse the sale of alcohol to
anyone if you have reason to believe he/she is intoxicated and/or you
suspect they may be purchasing alcohol for an underage person.
⩥ T/F: A customer can show identification without a photo to prove they
are age 19 or older.
Answer: F: A valid I.D. is one that is issued by the government and must
include a person's photograph and date of birth.
⩥ T/F: If an intoxicated customer arrives at your establishment, you
should not let them in.
Answer: T: You cannot allow an intoxicated customer to enter or remain
on the premises of a licensed establishment.
,⩥ T/F: On average, the body can metabolize approximately 2 standard
drinks in one hour.
Answer: F: On average, the body can metabolize approximately 1
standard drink per hour.
⩥ T/F: Alcohol is a stimulant that speeds up the central nervous system.
Answer: F: Alcohol is a depressant that slows down the central nervous
system and impacts how a person thinks, acts and moves.
⩥ T/F: Once alcohol gets into the bloodstream it will be carried
throughout the body, into tissues and organs (e.g. the brain).
Answer: T: Alcohol begins to move through the stomach, intestines, and
into the bloodstream, even as the first drink is being consumed. Every
heartbeat then carries it throughout the body, into tissues and organs.
⩥ T/F: The amount of alcohol in the bloodstream is called Blood
Alcohol Concentration (BAC).
Answer: T: Blood Alcohol Concentration is measured by the amount of
alcohol (milligrams) found in 100 millilitres of blood and is shown in
grams per 100mL.
⩥ T/F: The body uses chemicals in the liver to break down (metabolize)
the alcohol so that it can be eliminated from the body.
, Answer: T: The body uses chemicals in the liver to break down
(metabolize) the alcohol so that it can be eliminated from the body.
⩥ T/F: Approximately 60% of the alcoholic content will be slowly
eliminated from the bloodstream. The remaining 40% will be eliminated
through a person's breath, sweat, and urine.
Answer: F: Approximately 90% of the alcoholic content will be slowly
eliminated from the bloodstream. The remaining 10% will be eliminated
through a person's breath, sweat, and urine.
⩥ How many ounces would it take for spirits containing 30% alcohol to
equal a Standard Drink?
Answer: A serving of 2 ounces with 30% alcohol will equal one
Standard Drink. (60 ÷ 30 = 2).
⩥ 1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of:
Answer: SPIRITS
⩥ 5 ounces (142 mL) with 12% alcohol is one Standard Drink of:
Answer: WINE (I got this one wrong be careful)
⩥ 12 ounces (341 mL) with 5% alcohol is one Standard Drink of:
Answer: BEER
