NHCO Phlebotomy Exam Questions and
Answers
1. phlebotomy: phlebo=vein botomy= incision
2. concept of bloodletting: to get rid of excess fluids believed to be infected these fluids were
called humors.
3. HIPAA - Health Insurance Portability and Accountability Act.: Requires
providers to get written permission before disclosing healthcare information to anyone outside the
provider team.
4. PHI: Protected Health Information is any health information that is transmitted or stored
electronically.
5. What is the best way to communicate and what percent is
nonverbal.: Sent - Received - Processed - Understood
80%
6. The Joint Commission TJC: independent, non profit. Formed to solely look out for patients
and establish standards and practices in all health care settings.
Over sites Point- of - Care Testing POCT
,7. Quality Control: Ensures the machines are inspected for performance and operation
compliance at time intervals specific to the equipment and CLINICAL APPLICATION.
8. CLSI (Clinical Laboratory Standards Institute): global
non profit develops standards using representatives taken directly from
the fields they oversee
Phlebotomy programs approved with CLSI: Program approval, exam questions, standard of care, and order
of draw.
9. CLSI'S MISSION STATEMENT :: To develop clinical and laboratory practices and promote
their use worldwide
10. Incident Reports: Identify everyone involved, the problem and the actions taken to
correct the issue.
11. Who handles incident reports in a
smaller setting? What about Larger?: Oflce Manager
in a smaller setting
Safety and Compliance departments in a larger setting
12. Informed Consent: A competent person gives voluntary permission for a medical
procedure after receiv- ing adequate information about the risk of the procedure's methods and
consequences.
, 13. Expressed Consent: Permission is given by the patient verbally or in writing for a
procedure.
14. Implied Consent: Without verbal or written consent, like going to the er and the
patient is holding out an arm when told they need their blood drawn.
15. HIV Testing Consent: Special permission is needed to administer a test that detects
HIV.
16. Parental Consent for Minors: A parent or a legal guardian must permit
procedures administered to underage patients depending on the state law may range from 18 to
21 years old.
17. Failure to stop care when a patient refuses care will result in:
Assault or Battery
18. Providers can request the patient to sign a refusal form called:: A
Discharge Against Medical Advice, or AMA
19. OSHA (Occupational Safety and Health Administration): Mandates
safety regulations across every workplace. Prevents Safety Issues by investigating hazardous
workplaces or on the job injuries.
Answers
1. phlebotomy: phlebo=vein botomy= incision
2. concept of bloodletting: to get rid of excess fluids believed to be infected these fluids were
called humors.
3. HIPAA - Health Insurance Portability and Accountability Act.: Requires
providers to get written permission before disclosing healthcare information to anyone outside the
provider team.
4. PHI: Protected Health Information is any health information that is transmitted or stored
electronically.
5. What is the best way to communicate and what percent is
nonverbal.: Sent - Received - Processed - Understood
80%
6. The Joint Commission TJC: independent, non profit. Formed to solely look out for patients
and establish standards and practices in all health care settings.
Over sites Point- of - Care Testing POCT
,7. Quality Control: Ensures the machines are inspected for performance and operation
compliance at time intervals specific to the equipment and CLINICAL APPLICATION.
8. CLSI (Clinical Laboratory Standards Institute): global
non profit develops standards using representatives taken directly from
the fields they oversee
Phlebotomy programs approved with CLSI: Program approval, exam questions, standard of care, and order
of draw.
9. CLSI'S MISSION STATEMENT :: To develop clinical and laboratory practices and promote
their use worldwide
10. Incident Reports: Identify everyone involved, the problem and the actions taken to
correct the issue.
11. Who handles incident reports in a
smaller setting? What about Larger?: Oflce Manager
in a smaller setting
Safety and Compliance departments in a larger setting
12. Informed Consent: A competent person gives voluntary permission for a medical
procedure after receiv- ing adequate information about the risk of the procedure's methods and
consequences.
, 13. Expressed Consent: Permission is given by the patient verbally or in writing for a
procedure.
14. Implied Consent: Without verbal or written consent, like going to the er and the
patient is holding out an arm when told they need their blood drawn.
15. HIV Testing Consent: Special permission is needed to administer a test that detects
HIV.
16. Parental Consent for Minors: A parent or a legal guardian must permit
procedures administered to underage patients depending on the state law may range from 18 to
21 years old.
17. Failure to stop care when a patient refuses care will result in:
Assault or Battery
18. Providers can request the patient to sign a refusal form called:: A
Discharge Against Medical Advice, or AMA
19. OSHA (Occupational Safety and Health Administration): Mandates
safety regulations across every workplace. Prevents Safety Issues by investigating hazardous
workplaces or on the job injuries.
