RAMP
Study online at https://quizlet.com/_j3h0b6
1. OSM is responsible for supervising the entire area or zone that you work in.
2. ALA/AIC is responsible for supervising proper loading of the aircraft.
3. Ground Operations The manual that governs ramp policies and procedures.
Manual (GOM)
4. SPPM Safety Policy and Procedures Manual
5. DCGOM Delta Connection Ground Operations Manual
6. DGM Dangerous Goods Manual
7. HR Policies Human Resources Policies
8. ACS/CGO Safety Manual
9. ALM Aircraft Loading Manual
10. Professional Image Working on the ramp is like being on display in a fishbowl.
11. External Customer is defined as a person outside the organization who purchases Delta's services
or products.
12. internal customers is defined as a person inside the organization or business partner we support
by our efforts.
13. Flight Number A numeric designator that uniquely identifies a particular Delta flight in one
direction from origination to destination.
14. Flight Routing Segment between a minimum of 2 stations
15. Flight Originator Flights that begin in your station.
16. Terminator Flights that end in your station.
, RAMP
Study online at https://quizlet.com/_j3h0b6
17. Thru Flights Flights that arrive in your station and continue on to another station that have
the same flight number.
18. Personal Protective Steel or composite toe shoes, hearing protection, safety vests, and bump caps.
Equipment (PPE)
19. severe weather Sudden wind gusts, sudden temperature drop, thunder, dark clouds
warning
20. Aircraft lead-in line is used to properly position the aircraft at the gate.
21. Aircraft Safety Zone is outlined by a red and white line and provides a visual boundary around
the aircraft so pilots and ground crews can visually confirm the area is clear of
possible obstructions. GSE must remain outside of this area during arrival and
pushback.
22. Aircraft lead in line is used to properly position the aircraft at the gate. Hash marks indicate the
stopping point for each specific aircraft.
23. Aircraft safety zone is outlined by a red and white line and provides visual boundary around
the aircraft so pilots and ground crews can visually confirm the area clear of
possible obstructions. GSE must remain outside of this area during arrival and
pushback.
24. Boarding Bridge The ramp crew is responsible for ensuring both of these tires are completely
Stow Box insideyhr stow box area with the canopy retracted to the fullest extent prior to
aircraft arrival or pushback.
25. Stationary Fuel are low profile devices used in some hydrant refueling operations.
Carts
26. No Drive Zone is an invisible area extending five feet outward from the aircraft fuselage and
wings.
Study online at https://quizlet.com/_j3h0b6
1. OSM is responsible for supervising the entire area or zone that you work in.
2. ALA/AIC is responsible for supervising proper loading of the aircraft.
3. Ground Operations The manual that governs ramp policies and procedures.
Manual (GOM)
4. SPPM Safety Policy and Procedures Manual
5. DCGOM Delta Connection Ground Operations Manual
6. DGM Dangerous Goods Manual
7. HR Policies Human Resources Policies
8. ACS/CGO Safety Manual
9. ALM Aircraft Loading Manual
10. Professional Image Working on the ramp is like being on display in a fishbowl.
11. External Customer is defined as a person outside the organization who purchases Delta's services
or products.
12. internal customers is defined as a person inside the organization or business partner we support
by our efforts.
13. Flight Number A numeric designator that uniquely identifies a particular Delta flight in one
direction from origination to destination.
14. Flight Routing Segment between a minimum of 2 stations
15. Flight Originator Flights that begin in your station.
16. Terminator Flights that end in your station.
, RAMP
Study online at https://quizlet.com/_j3h0b6
17. Thru Flights Flights that arrive in your station and continue on to another station that have
the same flight number.
18. Personal Protective Steel or composite toe shoes, hearing protection, safety vests, and bump caps.
Equipment (PPE)
19. severe weather Sudden wind gusts, sudden temperature drop, thunder, dark clouds
warning
20. Aircraft lead-in line is used to properly position the aircraft at the gate.
21. Aircraft Safety Zone is outlined by a red and white line and provides a visual boundary around
the aircraft so pilots and ground crews can visually confirm the area is clear of
possible obstructions. GSE must remain outside of this area during arrival and
pushback.
22. Aircraft lead in line is used to properly position the aircraft at the gate. Hash marks indicate the
stopping point for each specific aircraft.
23. Aircraft safety zone is outlined by a red and white line and provides visual boundary around
the aircraft so pilots and ground crews can visually confirm the area clear of
possible obstructions. GSE must remain outside of this area during arrival and
pushback.
24. Boarding Bridge The ramp crew is responsible for ensuring both of these tires are completely
Stow Box insideyhr stow box area with the canopy retracted to the fullest extent prior to
aircraft arrival or pushback.
25. Stationary Fuel are low profile devices used in some hydrant refueling operations.
Carts
26. No Drive Zone is an invisible area extending five feet outward from the aircraft fuselage and
wings.
