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1. What is business ethics? - ANSWER Applied ethics focusing on real-world
situations and the context/environment of transactions.
2. How does corporate culture develop? - ANSWER Organically over time
from the cumulative traits of leaders and hired employees.
3. What is an ethical dilemma? - ANSWER A situation requiring a choice
between two courses of action with ethical consequences.
4. What does ethical relativism suggest? - ANSWER Individuals set their own
moral standards based on self-interest.
5. What is cultural intelligence? - ANSWER An individual's capability to
function and manage effectively in culturally diverse settings.
6. What is a cultural paradox? - ANSWER When insights from an
understanding of culture do not necessarily coincide with reality in that
culture.
7. What is cultural stereotyping? - ANSWER Assuming that all people within
a culture act, think, and behave the same way.
,8. What does the DHL Global Connected Index track? - ANSWER The flow
of capital, information, trade, and human resources to represent the degree of
globalization.
9. What are emerging market multinationals? - ANSWER Influential
companies from emerging markets that compete with established
multinationals using new business models.
10.How does foreign direct investment (FDI) differ from exporting? -
ANSWER FDI involves ownership positions or construction of facilities in
another country, whereas exporting involves sending products to
international markets.
11.What is the difference between a global, local, and regional strategy? -
ANSWER Global strategy manages operations similarly worldwide; local
strategy adapts to specific countries; regional strategy adapts to regional
requirements.
12.What is the GLOBE project? - ANSWER A cultural project involving 170
researchers who collected data on 17,000 managers from 62 countries.
13.What is the difference between high-rigor and low-rigor cross-cultural
training? - ANSWER High-rigor involves active engagement and learning
tacit aspects; low-rigor involves exposure to information without active
engagement.
14.What does the Hofstede model of national culture measure? - ANSWER
Cultural dimensions based on a survey of over 88,000 employees in IBM
subsidiaries across 72 countries.
15.Define individualism in a cultural context. - ANSWER The degree to which
a society focuses on the relationship of the individual to the group.
,16.Define masculinity in a cultural context. - ANSWER The degree to which a
society emphasizes traditional masculine qualities like achievement and
earnings.
17.Define power distance. - ANSWER The degree to which societies accept
power differences and authority.
18.Define uncertainty avoidance. - ANSWER The degree to which people are
comfortable with uncertainty and unpredictable situations.
19.Define ethics. - ANSWER The code of moral principles and values
governing the behavior of a person or group.
20.What are instrumental values? - ANSWER Preferred means of behavior
used to obtain desired goals.
21.What are the four major tenets of justice? - ANSWER Equal treatment,
equal opportunity, fair decision-making procedures, and punishment for
those who inflict harm.
22.What is a moral entrepreneur? - ANSWER Someone who creates a new
ethical norm.
23.What is the focus of normative ethics? - ANSWER Determining how we
should and ought to live and act.
24.What is the difference between legal and moral rights? - ANSWER Legal
rights are limited to a specific jurisdiction, while moral rights are universal.
, 25.What characterizes servant leadership? - ANSWER Selflessly working with
followers to achieve goals that improve collective welfare.
26.Define a stakeholder. - ANSWER Any group or individual who can affect
or is affected by an organization's objectives.
27.What is stakeholder management? - ANSWER The systematic
identification, analysis, planning, and implementation of actions to engage
stakeholders.
28.What is the primary concern of stewardship? - ANSWER Empowering
followers to make decisions and gain control over their work.
29.What are terminal values? - ANSWER Desired goals, objectives, or end
states that individuals wish to pursue.
30.What is the focus of virtue ethics? - ANSWER One's character and the type
of person one ought to be.
31.What determines how a company's employees and management interact? -
ANSWER Corporate culture.
32.Which ethical theory is grounded in character? - ANSWER Virtue ethics.
33.What is the difference between terminal and instrumental values? -
ANSWER Terminal values are end states, while instrumental values are the
means to achieve them.