WGU D118 QUESTIONS AND ANSWERS SET A+
✔✔A formal regimen focused on low-impact cardiovascular, static balance exercise,
✔✔This occurs when a death or serious physical or psychological injury occurs that is
not part of the natural course of patient treatment. - ✔✔sentinel event
✔✔What are some examples of sentinel events? - ✔✔wrong-site surgeries, medication
error, suicide, and delayed treatment
✔✔Not as severe, but still affecting patient outcomes, this relates to lack of program
success or failure to meet quality benchmarks. - ✔✔adverse outcomes
✔✔These events often relate to customer service and organizational shortcomings -
✔✔service failures
✔✔quality improvement program designed to assist direct-care staff at long-term
facilities with early identification, assessment, intervention, documentation, and
communication of changes in residents' medical conditions. - ✔✔interact
✔✔focuses on improving care; enhancing patient and family caregiver outcomes; as
well as reducing costs among vulnerable, chronically ill, older adults identified in health
systems and community-based settings, such as patient-centered medical homes
(PCMHs) - ✔✔transitional care model
✔✔aims to improve the discharge transition from the hospital to the home by reducing
30-day readmission rates, improving provider workflow, as well as reducing medication-
related errors. - ✔✔BOOST (better outcome for older adults through sage transitions
✔✔planning intervention consists of 12 components proven to reduce rehospitalizations
and increase patient satisfaction - ✔✔re-engineered discharge
, ✔✔model is also known as the skill transfer model. - ✔✔care transitions intervention
model
✔✔What patients are good candidates for skill transfer models? - ✔✔chronic conditions
such as heart disease and COPD
✔✔What does REMAP stand for? - ✔✔reframe, expect emotion, mapping the future,
aligning values, plan
✔✔What model was developed by Johns Hopkins University, the Guided Care model
was meant to serve the rapidly growing population of older adults who have increasingly
complicated medical conditions as they age - ✔✔primary care coordination
✔✔What type of services are provided in primary care coordination? - ✔✔wraparound
✔✔This type of care coordination generally occurs within hospitals and is short term -
✔✔acute care coordination
✔✔his type of care coordination occurs with patients who reside in a skilled nursing
facility (SNF). Patients go to SNFs either for rehabilitation after an injury such as a fall or
for long-term nursing home care. - ✔✔POST ACUTE/LONG TERM CARE
✔✔ What is the act of examining ones own mental processes and emotions? -
✔✔introspection
✔✔What does introspection play a huge role in? - ✔✔cultural competence (constant
awareness of how others view us and our actions)
✔✔What are some qualities of value based care? - ✔✔safety, effectiveness, timeliness,
efficiency, and equity
✔✔Give an example of value based care and economics? - ✔✔very selective process
for ordering examinations, radiographs, labs (best outcome for lowest cost)
✔✔What is the cognitive ability to interpret medical information? - ✔✔health literacy
✔✔What are the four levels of health literacy? - ✔✔basic, communicative, critical, and
holistic
✔✔What is REALM? - ✔✔Rapid Estimate of Adult Literacy in Medicine
✔✔What occurs during REALM assessment? - ✔✔66 words have to be pronounced by
patient to determine health literacy
✔✔A formal regimen focused on low-impact cardiovascular, static balance exercise,
✔✔This occurs when a death or serious physical or psychological injury occurs that is
not part of the natural course of patient treatment. - ✔✔sentinel event
✔✔What are some examples of sentinel events? - ✔✔wrong-site surgeries, medication
error, suicide, and delayed treatment
✔✔Not as severe, but still affecting patient outcomes, this relates to lack of program
success or failure to meet quality benchmarks. - ✔✔adverse outcomes
✔✔These events often relate to customer service and organizational shortcomings -
✔✔service failures
✔✔quality improvement program designed to assist direct-care staff at long-term
facilities with early identification, assessment, intervention, documentation, and
communication of changes in residents' medical conditions. - ✔✔interact
✔✔focuses on improving care; enhancing patient and family caregiver outcomes; as
well as reducing costs among vulnerable, chronically ill, older adults identified in health
systems and community-based settings, such as patient-centered medical homes
(PCMHs) - ✔✔transitional care model
✔✔aims to improve the discharge transition from the hospital to the home by reducing
30-day readmission rates, improving provider workflow, as well as reducing medication-
related errors. - ✔✔BOOST (better outcome for older adults through sage transitions
✔✔planning intervention consists of 12 components proven to reduce rehospitalizations
and increase patient satisfaction - ✔✔re-engineered discharge
, ✔✔model is also known as the skill transfer model. - ✔✔care transitions intervention
model
✔✔What patients are good candidates for skill transfer models? - ✔✔chronic conditions
such as heart disease and COPD
✔✔What does REMAP stand for? - ✔✔reframe, expect emotion, mapping the future,
aligning values, plan
✔✔What model was developed by Johns Hopkins University, the Guided Care model
was meant to serve the rapidly growing population of older adults who have increasingly
complicated medical conditions as they age - ✔✔primary care coordination
✔✔What type of services are provided in primary care coordination? - ✔✔wraparound
✔✔This type of care coordination generally occurs within hospitals and is short term -
✔✔acute care coordination
✔✔his type of care coordination occurs with patients who reside in a skilled nursing
facility (SNF). Patients go to SNFs either for rehabilitation after an injury such as a fall or
for long-term nursing home care. - ✔✔POST ACUTE/LONG TERM CARE
✔✔ What is the act of examining ones own mental processes and emotions? -
✔✔introspection
✔✔What does introspection play a huge role in? - ✔✔cultural competence (constant
awareness of how others view us and our actions)
✔✔What are some qualities of value based care? - ✔✔safety, effectiveness, timeliness,
efficiency, and equity
✔✔Give an example of value based care and economics? - ✔✔very selective process
for ordering examinations, radiographs, labs (best outcome for lowest cost)
✔✔What is the cognitive ability to interpret medical information? - ✔✔health literacy
✔✔What are the four levels of health literacy? - ✔✔basic, communicative, critical, and
holistic
✔✔What is REALM? - ✔✔Rapid Estimate of Adult Literacy in Medicine
✔✔What occurs during REALM assessment? - ✔✔66 words have to be pronounced by
patient to determine health literacy
