WGU C715 Organizational Behavior OA (pdf) | 2026/2027 | Objective
Assessment | Organizational Behavior
1. Esther Lugo attended an interview at an advertising firm and completed a
personality survey. The interviewers found her to be extroverted, empathic,
scrupulous, and cooperative. These descriptors best represent which of the
following?
A) Her skills and abilities
B) Her personality
C) Her educational background
D) Her work experience
Correct Answer: Her personality
Rationale: Personality refers to the enduring characteristics that describe an
individual's behavior. Extroversion, empathy, scrupulousness
(conscientiousness), and cooperativeness (agreeableness) are stable
personality traits, not skills, knowledge, or experience. The interviewers
assessed her dispositional traits.
2. Which of the following does the heredity approach state?
A) An individual's personality is determined by the social background one is
brought up in
B) An individual's personality is determined by the molecular structure of the
genes
C) An individual's personality is influenced by the economic settings one is
surrounded by
D) An individual's personality traits are created by the company one keeps
Correct Answer: An individual's personality is determined by the molecular
structure of the genes
,Rationale: The heredity approach argues that personality is determined by
genetics—specifically, the molecular structure of genes. This perspective
emphasizes biological and physiological factors over environmental
influences. Social background, economic settings, and social circles are
environmental influences, not hereditary determinants.
3. According to the Big Five Model, which personality trait is the strongest
predictor of both leader emergence and the motivation to lead?
A) Agreeableness
B) Conscientiousness
C) Extraversion
D) Openness to experience
Correct Answer: Extraversion
Rationale: Research has consistently found extraversion to be the strongest
predictor of leader emergence and the motivation to lead. Extraverted
individuals are more assertive, sociable, and energetic, which aligns with
leadership roles. Conscientiousness is most consistently related to overall job
performance across many occupations.
4. Among the Big Five personality traits, which one is most consistently
related to job performance?
A) Agreeableness
B) Conscientiousness
C) Extraversion
D) Neuroticism
Correct Answer: Conscientiousness
,Rationale: Conscientiousness is the Big Five dimension that measures
reliability, responsibility, persistence, and organization. Extensive research
has found it to be the most consistent predictor of job performance across a
wide range of occupations and industries.
5. An employee who eats lunch alone at her desk and has limited
interactions with coworkers, preferring to work independently, would most
likely be characterized as which Myers-Briggs Type Indicator (MBTI) type?
A) Extraverted
B) Introverted
C) Intuitive
D) Thinking
Correct Answer: Introverted
Rationale: Introverts are characterized by a preference for solitary activities,
limited social interactions, and a need for quiet environments. The MBTI
classification identifies introversion as a key dimension where individuals
gain energy from being alone rather than from social interactions.
6. A personality that describes someone who is good-natured, cooperative,
and trusting is known as which Big Five trait?
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
Correct Answer: Agreeableness
, Rationale: Agreeableness is the Big Five personality dimension characterized
by traits such as being good-natured, cooperative, trusting, and warm.
Individuals high in agreeableness are typically liked by others and work well
in team settings.
7. A personality that describes someone who is responsible, dependable,
persistent, and organized is known as which Big Five trait?
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Openness to experience
Correct Answer: Conscientiousness
Rationale: Conscientiousness encompasses responsibility, dependability,
persistence, and organization. This dimension is one of the strongest
predictors of job performance across many occupations.
8. A personality that characterizes someone as calm, self-confident, and
secure is known as which Big Five trait?
A) Emotional stability
B) Extraversion
C) Openness to experience
D) Conscientiousness
Correct Answer: Emotional stability
Rationale: Emotional stability (the opposite of neuroticism) characterizes
individuals who are calm, self-confident, and secure. People with high
Assessment | Organizational Behavior
1. Esther Lugo attended an interview at an advertising firm and completed a
personality survey. The interviewers found her to be extroverted, empathic,
scrupulous, and cooperative. These descriptors best represent which of the
following?
A) Her skills and abilities
B) Her personality
C) Her educational background
D) Her work experience
Correct Answer: Her personality
Rationale: Personality refers to the enduring characteristics that describe an
individual's behavior. Extroversion, empathy, scrupulousness
(conscientiousness), and cooperativeness (agreeableness) are stable
personality traits, not skills, knowledge, or experience. The interviewers
assessed her dispositional traits.
2. Which of the following does the heredity approach state?
A) An individual's personality is determined by the social background one is
brought up in
B) An individual's personality is determined by the molecular structure of the
genes
C) An individual's personality is influenced by the economic settings one is
surrounded by
D) An individual's personality traits are created by the company one keeps
Correct Answer: An individual's personality is determined by the molecular
structure of the genes
,Rationale: The heredity approach argues that personality is determined by
genetics—specifically, the molecular structure of genes. This perspective
emphasizes biological and physiological factors over environmental
influences. Social background, economic settings, and social circles are
environmental influences, not hereditary determinants.
3. According to the Big Five Model, which personality trait is the strongest
predictor of both leader emergence and the motivation to lead?
A) Agreeableness
B) Conscientiousness
C) Extraversion
D) Openness to experience
Correct Answer: Extraversion
Rationale: Research has consistently found extraversion to be the strongest
predictor of leader emergence and the motivation to lead. Extraverted
individuals are more assertive, sociable, and energetic, which aligns with
leadership roles. Conscientiousness is most consistently related to overall job
performance across many occupations.
4. Among the Big Five personality traits, which one is most consistently
related to job performance?
A) Agreeableness
B) Conscientiousness
C) Extraversion
D) Neuroticism
Correct Answer: Conscientiousness
,Rationale: Conscientiousness is the Big Five dimension that measures
reliability, responsibility, persistence, and organization. Extensive research
has found it to be the most consistent predictor of job performance across a
wide range of occupations and industries.
5. An employee who eats lunch alone at her desk and has limited
interactions with coworkers, preferring to work independently, would most
likely be characterized as which Myers-Briggs Type Indicator (MBTI) type?
A) Extraverted
B) Introverted
C) Intuitive
D) Thinking
Correct Answer: Introverted
Rationale: Introverts are characterized by a preference for solitary activities,
limited social interactions, and a need for quiet environments. The MBTI
classification identifies introversion as a key dimension where individuals
gain energy from being alone rather than from social interactions.
6. A personality that describes someone who is good-natured, cooperative,
and trusting is known as which Big Five trait?
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
Correct Answer: Agreeableness
, Rationale: Agreeableness is the Big Five personality dimension characterized
by traits such as being good-natured, cooperative, trusting, and warm.
Individuals high in agreeableness are typically liked by others and work well
in team settings.
7. A personality that describes someone who is responsible, dependable,
persistent, and organized is known as which Big Five trait?
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Openness to experience
Correct Answer: Conscientiousness
Rationale: Conscientiousness encompasses responsibility, dependability,
persistence, and organization. This dimension is one of the strongest
predictors of job performance across many occupations.
8. A personality that characterizes someone as calm, self-confident, and
secure is known as which Big Five trait?
A) Emotional stability
B) Extraversion
C) Openness to experience
D) Conscientiousness
Correct Answer: Emotional stability
Rationale: Emotional stability (the opposite of neuroticism) characterizes
individuals who are calm, self-confident, and secure. People with high
