WGU C484 Organizational Behavior & Leadership OA (pdf) |
2026/2027 | Objective Assessment | Organizational Behavior
1. A manager notices that two employees with very different personalities
work together on the same project team. When the team faces a complex
problem, the team leader usually asks Employee B to generate alternative
solutions because Employee B is more likely to take initiative, set ambitious
goals, and feel that the team can effectively solve the problem. Employee A
tends to be more reserved and uncertain about the team's capabilities.
Based on the core self-evaluation (CSE) concept, which statement best
describes the difference between these two employees?
A) Employee A exhibits low self-efficacy, while Employee B exhibits high self-
efficacy
B) Employee A exhibits positive core self-evaluation, while Employee B
exhibits negative core self-evaluation
C) Employee A exhibits negative core self-evaluation, while Employee B
exhibits positive core self-evaluation
D) Both employees exhibit high emotional stability, but Employee B has
higher extraversion
Correct Answer: Employee A exhibits negative core self-evaluation, while
Employee B exhibits positive core self-evaluation
Rationale: Positive core self-evaluation is characterized by individuals who
are committed to their goals, set ambitious goals, and view themselves as
capable. Employee B's behavior aligns with these traits. Employee A's
reserved and uncertain behavior reflects a negative core self-evaluation. This
is a key concept tested in the C484 OA.
2. Esther Lugo is interviewing for a job at an advertising firm. She completes
a self-report survey, and the interviewers find that she is extroverted,
empathic, scrupulous, and cooperative. These characteristics indicate her:
A) Talent
B) Skill
,C) Knowledge
D) Personality
Correct Answer: Personality
Rationale: Personality is defined as the enduring characteristics that describe
an individual's behavior. Extroversion, empathy, scrupulousness
(conscientiousness), and cooperativeness (agreeableness) are stable
personality traits, not talents, skills, or knowledge that can be taught or
learned.
3. According to the heredity approach, an individual's personality is
determined by:
A) The social background one is brought up in
B) The molecular structure of genes
C) The economic settings one is surrounded by
D) The company one keeps
Correct Answer: The molecular structure of genes
Rationale: The heredity approach argues that personality is determined by
genetics—specifically, the molecular structure of genes. This perspective
emphasizes biological and physiological factors over environmental
influences, making it distinct from approaches that focus on social,
economic, or relational determinants.
4. According to the Myers-Briggs Type Indicator (MBTI) classification, an
employee who eats lunch alone at her desk and has limited interactions with
coworkers, preferring to work independently, would most likely be
characterized as:
A) Social
,B) Introverted
C) Exhibitionist
D) Extraverted
Correct Answer: Introverted
Rationale: Introverts are characterized by a preference for solitary activities,
limited social interactions, and a need for quiet environments. The MBTI
classification identifies introversion as a key dimension where individuals
gain energy from being alone rather than from social interactions.
5. The dimension of the Big Five Model that is a measure of reliability is:
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Openness to experience
Correct Answer: Conscientiousness
Rationale: Conscientiousness is the Big Five dimension that measures
reliability, responsibility, persistence, and organization. People high in
conscientiousness are dependable, hardworking, and goal-oriented.
6. Which of the following statements is true about people with positive core
self-evaluations?
A) They are committed to their goals and set ambitious goals
B) They view themselves as powerless over their environment
C) They tend to question their capabilities and capacities
D) They lack persistence to achieve goals
, Correct Answer: They are committed to their goals and set ambitious goals
Rationale: Individuals with positive core self-evaluations view themselves as
capable, effective, and in control of their environment. They set ambitious
goals, persist in achieving them, and generally believe they can succeed.
7. A personality that describes someone who is good-natured, cooperative,
and trusting is known as:
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
Correct Answer: Agreeableness
Rationale: Agreeableness is the Big Five personality dimension characterized
by traits such as being good-natured, cooperative, trusting, and warm.
Individuals high in agreeableness are typically liked by others and work well
in team settings.
8. A personality that describes someone who is responsible, dependable,
persistent, and organized is known as:
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Openness to experience
Correct Answer: Conscientiousness
2026/2027 | Objective Assessment | Organizational Behavior
1. A manager notices that two employees with very different personalities
work together on the same project team. When the team faces a complex
problem, the team leader usually asks Employee B to generate alternative
solutions because Employee B is more likely to take initiative, set ambitious
goals, and feel that the team can effectively solve the problem. Employee A
tends to be more reserved and uncertain about the team's capabilities.
Based on the core self-evaluation (CSE) concept, which statement best
describes the difference between these two employees?
A) Employee A exhibits low self-efficacy, while Employee B exhibits high self-
efficacy
B) Employee A exhibits positive core self-evaluation, while Employee B
exhibits negative core self-evaluation
C) Employee A exhibits negative core self-evaluation, while Employee B
exhibits positive core self-evaluation
D) Both employees exhibit high emotional stability, but Employee B has
higher extraversion
Correct Answer: Employee A exhibits negative core self-evaluation, while
Employee B exhibits positive core self-evaluation
Rationale: Positive core self-evaluation is characterized by individuals who
are committed to their goals, set ambitious goals, and view themselves as
capable. Employee B's behavior aligns with these traits. Employee A's
reserved and uncertain behavior reflects a negative core self-evaluation. This
is a key concept tested in the C484 OA.
2. Esther Lugo is interviewing for a job at an advertising firm. She completes
a self-report survey, and the interviewers find that she is extroverted,
empathic, scrupulous, and cooperative. These characteristics indicate her:
A) Talent
B) Skill
,C) Knowledge
D) Personality
Correct Answer: Personality
Rationale: Personality is defined as the enduring characteristics that describe
an individual's behavior. Extroversion, empathy, scrupulousness
(conscientiousness), and cooperativeness (agreeableness) are stable
personality traits, not talents, skills, or knowledge that can be taught or
learned.
3. According to the heredity approach, an individual's personality is
determined by:
A) The social background one is brought up in
B) The molecular structure of genes
C) The economic settings one is surrounded by
D) The company one keeps
Correct Answer: The molecular structure of genes
Rationale: The heredity approach argues that personality is determined by
genetics—specifically, the molecular structure of genes. This perspective
emphasizes biological and physiological factors over environmental
influences, making it distinct from approaches that focus on social,
economic, or relational determinants.
4. According to the Myers-Briggs Type Indicator (MBTI) classification, an
employee who eats lunch alone at her desk and has limited interactions with
coworkers, preferring to work independently, would most likely be
characterized as:
A) Social
,B) Introverted
C) Exhibitionist
D) Extraverted
Correct Answer: Introverted
Rationale: Introverts are characterized by a preference for solitary activities,
limited social interactions, and a need for quiet environments. The MBTI
classification identifies introversion as a key dimension where individuals
gain energy from being alone rather than from social interactions.
5. The dimension of the Big Five Model that is a measure of reliability is:
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Openness to experience
Correct Answer: Conscientiousness
Rationale: Conscientiousness is the Big Five dimension that measures
reliability, responsibility, persistence, and organization. People high in
conscientiousness are dependable, hardworking, and goal-oriented.
6. Which of the following statements is true about people with positive core
self-evaluations?
A) They are committed to their goals and set ambitious goals
B) They view themselves as powerless over their environment
C) They tend to question their capabilities and capacities
D) They lack persistence to achieve goals
, Correct Answer: They are committed to their goals and set ambitious goals
Rationale: Individuals with positive core self-evaluations view themselves as
capable, effective, and in control of their environment. They set ambitious
goals, persist in achieving them, and generally believe they can succeed.
7. A personality that describes someone who is good-natured, cooperative,
and trusting is known as:
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
Correct Answer: Agreeableness
Rationale: Agreeableness is the Big Five personality dimension characterized
by traits such as being good-natured, cooperative, trusting, and warm.
Individuals high in agreeableness are typically liked by others and work well
in team settings.
8. A personality that describes someone who is responsible, dependable,
persistent, and organized is known as:
A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Openness to experience
Correct Answer: Conscientiousness
