Organizational Behavior Q&A | Business
1. Which of the following best defines organizational behavior?
A) The study of financial markets and investment strategies
B) A field that investigates the impact that individuals, groups, and structure
have on behavior within organizations
C) The process of managing supply chain logistics
D) The study of consumer purchasing patterns
Correct Answer: A field that investigates the impact that individuals, groups,
and structure have on behavior within organizations
Rationale: Organizational behavior is a field of study that investigates the
impact that individuals, groups, and structure have on behavior within
organizations for the purpose of applying such knowledge toward improving
an organization's effectiveness. The three determinants of organizational
behavior are individuals, groups, and structure.
2. Human resource management (HRM) is best defined as:
A) The process of hiring and firing employees
B) The use of individuals to achieve organizational success
C) The management of financial resources within an organization
D) The process of marketing products to consumers
Correct Answer: The use of individuals to achieve organizational success
Rationale: Human resource management is the use of individuals to achieve
organizational success. It involves planning, recruiting, training, and
developing employees to meet business needs and achieve organizational
objectives.
,3. Which of the following is NOT one of the six functional areas of HRM?
A) Staffing
B) HR development
C) Performance management
D) Marketing
Correct Answer: Marketing
Rationale: The six functional areas of HRM are staffing, HR development,
performance management, compensation, safety/health, and
employee/labor relations. Marketing is a separate business function, not a
functional area of HRM.
4. Strategic human resource management involves:
A) Designing HRM system components to be consistent with the
organization's strategy and goals
B) Focusing exclusively on employee compensation
C) Ignoring the organization's long-term objectives
D) Limiting HR activities to administrative tasks
Correct Answer: Designing HRM system components to be consistent with
the organization's strategy and goals
Rationale: Strategic human resource management is the process by which
managers design the components of an HRM system to be consistent with
each other, with other elements of organizational architecture, and with the
organization's strategy and goals.
,5. What four activities do all managers engage in?
A) Planning, organizing, leading, and controlling
B) Decision making, planning, controlling, and communication
C) Staffing, training, motivating, and evaluating
D) Hiring, firing, promoting, and compensating
Correct Answer: Decision making, planning, and controlling
Rationale: The four types of managerial activities are traditional
management, communication, human resources management, and
networking. Traditional management includes decision making, planning, and
controlling.
6. According to organizational behavior research, what is the primary focus of
the systematic study of OB?
A) How individuals and groups act within organizations
B) How to maximize shareholder value
C) How to reduce operational costs
D) How to improve product quality
Correct Answer: How individuals and groups act within organizations
Rationale: Organizational behavior is the systematic study and application of
knowledge about how individuals and groups act within the organizations
where they work. It focuses on understanding human behavior in
organizational settings.
7. Which of the following is a core topic studied in organizational behavior?
A) Financial accounting
, B) Supply chain management
C) Motivation and leader behavior
D) Marketing strategy
Correct Answer: Motivation and leader behavior
Rationale: Core topics in OB include motivation, leader behavior and power,
interpersonal communication, group structure and processes, attitude
development and perception, change processes, conflict and negotiation,
and work design.
8. Psychology contributes to organizational behavior primarily through the
study of:
A) Organizational structure and culture
B) Learning, perception, personality, and emotions
C) Social networks and group dynamics
D) Economic systems and markets
Correct Answer: Learning, perception, personality, and emotions
Rationale: Psychology contributes to organizational behavior through
studying learning, perception, personality, emotions, and other individual-
level phenomena. This behavioral science discipline provides insights into
individual behavior within organizations.
9. Sociology contributes to organizational behavior through the study of:
A) Individual learning and perception
B) Organizational structure, formal theory, and communications
C) Human emotions and personality