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CPHQ Exam : Ultimate Question Bank with Verified Answers | 2026/2027 Update | Graded A+

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CPHQ Exam : Ultimate Question Bank with Verified Answers | 2026/2027 Update | Graded A+

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CPHQ Exam : Ultimate Question Bank with Verified Answers | 2026/2027
Update | Graded A+


"Underuse is evidence by the fact that many scientifically sound practices are not used as often they
should be, For example, biannual mammography screening in woman ages 40 to 69 has been proven
beneficial and yet is performed less than 75 percent of the time." This is the categorization of:



A. Defects

B. Lack of professionalism in Medical field

C. Lack of care

D. Healthcare practice - ANSWER A. Defects



__________ is a term applied when the proper clinical care process is not executed appropriately,
such as giving the wrong drug to a patient or incorrectly administering the correct drug.



A. Underuse

B. Overuse

C. Misuse

D. Illegal use - ANSWER ANSWER: C- misuse



Crossing the Quality Chasm provided a blueprint for the future that classified and unified the
components of quality through six aims for improvement, chain of effects, and simple rules for
redesign of healthcare. The six aims for improvement, viewed also six dimensions of quality. Which
of the following is NOT out of those dimensions?



A. Safe

B. Care centered

C. Efficient

D. Effective - ANSWER ANSWER: B- care centered



______________ can be measured by how well evidence-______________ can be measured by how
well evidence-based practices are followed, such as the percentage of time diabetic patients receive
all recommended care at each doctor visit, the percentage of hospital-acquired infections, or the
percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.

, A. Safe care

B. Equitable care

C. Effective care

D. Timely care - ANSWER ANSWER: C - effective care



Today's patients' perception of the quality of our healthcare system is not favorable. In healthcare,
quality is a household word that evokes great emotion, including:



A. Frustration and despair, exhibited by patients who experience healthcare services firsthand or
family members who observe the care of their loved ones

B. Anxiety over the ever-increasing costs and complexities of care

C. Patient centered measures

D. Timely care that may be experienced in terms of performance of services - ANSWER ANSWER: A, B
-



There is a story of an intensive care unit (ICU) at Dominican Hospital in Santa Cruz Country, California.
Dominican, a 379-bed community hospital, is part of the 41-hospital Catholic Healthcare West
system. "We used to replace ventilator circuit for incubated patients daily because we thought this
helped to prevent pneumonia," explained Lee Vanderpool, vice president. ""But the evidence shows
that the more you interfere with that device, the more often you risk introducing infection. It turns
out it is often better to leave it alone until it begins to become cloudy, or 'gunky,' as the no clinicians
say." The hospital staff learned an important lesson from this experience that:



A. Evidence is more powerful than intuition

B. Intuition is more powerful than evidence

C. Efforts improve mortality rate

D. Introduction f a new protocol, or any new idea, involves education - ANSWER ANSWER: A



A number of attributes can characterize the quality of healthcare services. As, there are different
groups involved in healthcare, such as physicians, patients and health insurers, tend to attach
different levels of importance to particular attributes and as a result define quality care differently.
Which of the following is/are NOT out of those attributes?



A. Technical performance

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