Quiz - Managing Windows
Study Guide
Based primarily on Module 12 and Module 13 course materials. Correct choices are
highlighted in green.
Correct answer Green highlighting marks the correct choice or choices.
1. What is it called when software is used to simulate the hardware of a
physical computer?
a. Virtual machine
b. Windows Run as Administrator
c. Compatibility mode
d. Dual boot
Explanation: A virtual machine (VM) is software that simulates the hardware of a physical
computer. It allows an operating system to run inside a software-based computer on a host
machine.
2. Choose the Windows 10 utility that allows a user to create a backup
schedule that can include any folder on the hard drive and a system
image. (Choose all that apply.)
a. File History
b. Automated System Recovery
c. recimg
d. Backup and Restore
Explanation: Backup and Restore provides more detailed control than File History. It can
schedule backups of selected folders and can include a system image of the Windows volume.
3. Working with data backups is an extremely important component of all
IT-based technologies. Without solid backup and recovery plans, a lot of
important work and data can be lost. What is the most advantageous
option for storing and recovering data?
a. Tape-based backups
b. Local-based backups
c. Cloud-based backups
d. Off-site backups
Explanation: Cloud-based backups can run automatically, store copies away from the local
computer, and make recovery available through the Internet. They also protect against local
hardware failure or a disaster at the work site.
Quiz - Managing Windows | Study Guide • Page 1
, 4. Which of the following is used to uniquely identify a computer on a
network?
a. IP address
b. Network ID
c. Microsoft ID
d. Serial number
Explanation: An IP address identifies and locates a computer or other device on a network. A
network ID is a user account used to sign in to a Windows domain.
5. A Windows user contacted the help desk with a problem that requires
the technician to connect to the remote computer using Remote
Assistance to view a very detailed and cryptic error message on the user's
desktop. Each attempt the technician makes to connect to the remote
computer results in a message stating the connection was refused. Which
protocol and port number combination should be opened on the remote
computer's firewall?
a. RDP, port 3389
b. DNS, port 53
c. SSH, port 22
d. Telnet, port 23
Explanation: Windows Remote Assistance uses Remote Desktop Protocol (RDP). RDP
normally uses TCP port 3389, so the firewall must allow that traffic.
6. William's supervisor wants to create a test lab at the company to test
Windows 10 updates. William decides to use Hyper-V as the hypervisor,
but it is not installed. What will William use to install Hyper-V in Windows
10?
a. Windows features
b. Windows installation disk
c. Microsoft website
d. Windows Store
Explanation: Hyper-V is an optional Windows feature in Windows 10 Pro. It is enabled
through Turn Windows features on or off, followed by a restart.
Quiz - Managing Windows | Study Guide • Page 2
Study Guide
Based primarily on Module 12 and Module 13 course materials. Correct choices are
highlighted in green.
Correct answer Green highlighting marks the correct choice or choices.
1. What is it called when software is used to simulate the hardware of a
physical computer?
a. Virtual machine
b. Windows Run as Administrator
c. Compatibility mode
d. Dual boot
Explanation: A virtual machine (VM) is software that simulates the hardware of a physical
computer. It allows an operating system to run inside a software-based computer on a host
machine.
2. Choose the Windows 10 utility that allows a user to create a backup
schedule that can include any folder on the hard drive and a system
image. (Choose all that apply.)
a. File History
b. Automated System Recovery
c. recimg
d. Backup and Restore
Explanation: Backup and Restore provides more detailed control than File History. It can
schedule backups of selected folders and can include a system image of the Windows volume.
3. Working with data backups is an extremely important component of all
IT-based technologies. Without solid backup and recovery plans, a lot of
important work and data can be lost. What is the most advantageous
option for storing and recovering data?
a. Tape-based backups
b. Local-based backups
c. Cloud-based backups
d. Off-site backups
Explanation: Cloud-based backups can run automatically, store copies away from the local
computer, and make recovery available through the Internet. They also protect against local
hardware failure or a disaster at the work site.
Quiz - Managing Windows | Study Guide • Page 1
, 4. Which of the following is used to uniquely identify a computer on a
network?
a. IP address
b. Network ID
c. Microsoft ID
d. Serial number
Explanation: An IP address identifies and locates a computer or other device on a network. A
network ID is a user account used to sign in to a Windows domain.
5. A Windows user contacted the help desk with a problem that requires
the technician to connect to the remote computer using Remote
Assistance to view a very detailed and cryptic error message on the user's
desktop. Each attempt the technician makes to connect to the remote
computer results in a message stating the connection was refused. Which
protocol and port number combination should be opened on the remote
computer's firewall?
a. RDP, port 3389
b. DNS, port 53
c. SSH, port 22
d. Telnet, port 23
Explanation: Windows Remote Assistance uses Remote Desktop Protocol (RDP). RDP
normally uses TCP port 3389, so the firewall must allow that traffic.
6. William's supervisor wants to create a test lab at the company to test
Windows 10 updates. William decides to use Hyper-V as the hypervisor,
but it is not installed. What will William use to install Hyper-V in Windows
10?
a. Windows features
b. Windows installation disk
c. Microsoft website
d. Windows Store
Explanation: Hyper-V is an optional Windows feature in Windows 10 Pro. It is enabled
through Turn Windows features on or off, followed by a restart.
Quiz - Managing Windows | Study Guide • Page 2
