Smart Serve Practice Test
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1. True or False False, The Alcohol and Gaming
Commission of Ontario (AGCO),
The Government of Canada issues licences for the which is an arm's length agency
sale and service of alcohol in Ontario of the Ontario Government, is-
sues licences for the sale and
service of alcohol in Ontario. The
AGCO can also suspend or re-
voke a licence.
2. True or False True
The minimum age for someone to serve or sell The minimum age for someone
alcohol in Ontario is 18. to serve or sell alcohol in Ontario
is 18. He or she must also be
Smart Serve certified.
3. True or False True, The Liquor Licence Act
(LLA) is legislation that outlines
You could be held civilly and/or criminally liable if the laws and regulations affect-
you serve too much alcohol to a customer. ing the sale and service of al-
cohol in Ontario. This includes
ensuring that you never serve
a customer to the point of in-
toxication. Not complying with
the laws and regulations, could
result in you being held civilly
and/or criminally liable.
4. True or False False, Your liability does not end
when the customer leaves. If
After an intoxicated customer has left your estab- you have served a customer to
lishment, you are no longer liable for him or her. the point of intoxication, you are
, Smart Serve Practice Test
Smart Serve Practice Test
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liable for them until they are
sober again.
5. True of False False, Drinking coffee, water or
eating food will not help some-
Drinking coffee will help a person who is intoxicat- one sober up faster. Once alco-
ed sober up faster. hol has been absorbed by the
body and moves into the blood-
stream, only time will help.
6. True of False False, There are big differences
in the alcohol content found in
An 8 ounce glass of beer is equal to an 8 ounce beer, wine, and spirits. This pro-
glass of wine. gram will introduce a bench-
mark called a "Standard Drink"
to help you estimate the amount
of alcohol each customer has
consumed.
7. True or False True, It is your legal obligation to
refuse the sale of alcohol to any-
You can refuse the sale of alcohol to any customer one if you have reason to believe
even if they produce a valid I.D. he/she is intoxicated and/or you
suspect they may be purchasing
alcohol for an underage person.
8. True or False False, A valid I.D. is one that is
issued by the government and
A customer can show identification without a pho- must include a person's photo-
to to prove they are age 19 or older. graph and date of birth.
9. True or False True, You cannot allow an intox-
icated customer to enter or re-