C208 Exam Questions with Correct Answers
Which description explains the relationship between creativity and innovation?
Innovation is the conversion of creative new ideas into new products, processes, and services.
What is required during the incubation stage of Amabile's stages of innovation?
Making time for creative thought without regard to immediate results
Which techniques are methods for overcoming barriers to innovation?
Divergent thinking and listening
During which part of innovation is it most important to expose the organization to
external thinking?
Imagination
What is a simple and inexpensive way team leaders can foster creativity?
Holding team brainstorming sessions in a new location
What is an example of an incremental innovation?
The introduction of the smart phone
What is the primary role of an idea champion in the innovation process?
he champion strongly believes in the idea.
What is the role of innovation in the public sector as compared to the private sector?
It is more challenging than in the private sector but important because of the enormous
impact of the innovations.
What are the three key steps that should be included in measuring innovation?
, Plan, monitor, learn
How does private sector innovation differ from public sector innovation?
Private sector innovation is more focused on financial benefits.
The plant manager of a small manufacturing plant is planning a two-day meeting with
the plant staff to find ways to improve inventory turns.Which two techniques should the
plant manager consider to help the staff spur creative ideas at the meeting?Choose 2
answers
Fill the conference room with different visual stimuli and creative objects
Inform the staff that their annual bonus will now be based on meeting their new goals
Which role does creative tension play in organizational change according to Peter
Senge?
It drives people to bring reality in line with their vision.
Which emotion is prevalent among almost all employees during the process of
organizational change?
Stress
Which practice can lead to unconscious resistance to attempts at organizational change?
Tiring staff with unrelated demands
How can leaders effectively address resistance to change through communication?
By being consistent, open, and empathetic
How do mental models impact individuals' responses to organizational change
according to Black and Gregersen?
Which description explains the relationship between creativity and innovation?
Innovation is the conversion of creative new ideas into new products, processes, and services.
What is required during the incubation stage of Amabile's stages of innovation?
Making time for creative thought without regard to immediate results
Which techniques are methods for overcoming barriers to innovation?
Divergent thinking and listening
During which part of innovation is it most important to expose the organization to
external thinking?
Imagination
What is a simple and inexpensive way team leaders can foster creativity?
Holding team brainstorming sessions in a new location
What is an example of an incremental innovation?
The introduction of the smart phone
What is the primary role of an idea champion in the innovation process?
he champion strongly believes in the idea.
What is the role of innovation in the public sector as compared to the private sector?
It is more challenging than in the private sector but important because of the enormous
impact of the innovations.
What are the three key steps that should be included in measuring innovation?
, Plan, monitor, learn
How does private sector innovation differ from public sector innovation?
Private sector innovation is more focused on financial benefits.
The plant manager of a small manufacturing plant is planning a two-day meeting with
the plant staff to find ways to improve inventory turns.Which two techniques should the
plant manager consider to help the staff spur creative ideas at the meeting?Choose 2
answers
Fill the conference room with different visual stimuli and creative objects
Inform the staff that their annual bonus will now be based on meeting their new goals
Which role does creative tension play in organizational change according to Peter
Senge?
It drives people to bring reality in line with their vision.
Which emotion is prevalent among almost all employees during the process of
organizational change?
Stress
Which practice can lead to unconscious resistance to attempts at organizational change?
Tiring staff with unrelated demands
How can leaders effectively address resistance to change through communication?
By being consistent, open, and empathetic
How do mental models impact individuals' responses to organizational change
according to Black and Gregersen?
