EMD EXAM FULL QUESTIONS AND
CORRECT ANSWERS PREMIUM STUDY
RESOURCE
●● The APCO Institute EMD Course is based on information from what
two sources?
Answer: National Highway Traffic Safety Administration's EMD:
National Standard Curriculum
& ASTM International (American Society for Testing and Materials)
●● Prior to this course, APCO requires the completion of what two
things?
Answer: APCO Public Safety Telecommunicator 1 course OR
Formalized Telecommunicator Training course
& current CPR certification
●● What are the responsibilities of the EMD?
Answer: 1. Receive and process calls for EMS assistance
2. Determine the nature and severity of the medical incident type
without diagnosing the medical problem or condition
3. Coordinating and dispatching EMS resources based in the
predetermined response configurations found in the local medically
approved EMD guidecards
,4. Provides emergency medical assistance using local medically
approved guidecards and software
5. Maintain confidentiality
6. Maintain contact with the caller
●● What are the characteristics of a successful EMD?
Answer: 1. Helpful, compassionate, and polite
2. Effectively handles the emotional stress involved in caller/patient
crisis situations and clearly guides callers
3. Should be clear, concise, and use accurate speech
●● What is the EMS system?
Answer: Complex arrangement of components including:statewide
legislation, system management, Human Resources and training,
communications, transportation, public information and education,
facilities, trauma systems, medical direction, and evaluation * all
designed to serve the needs of the public in medical emergencies. All the
pieces must be present for the system to be complete
●● What are the common resources of the EMS system?
Answer: *Hospitals*
Medical centers/ trauma centers/specialty units/crisis centers/hyperbaric
chamber facilities
Rescue squads/extrication units helicopters/ *air ambulances*
, Ambulances
Special care facilities: burn centers, prenatal units, psychiatric centers,
etc
HAZMAT resources
Gas and electric utilities
*police and fire*
Poison control
Sexual assault centers/counselors
Translator services
US Coast Guard
Military Assistance to Safety and Traffic
●● What are ALS and BLS and what is the difference?
Answer: ALS: Advanced Life Support
BLS: Basic Life Support
They vary in the type of resources/equipment they carry, their transport
capacities, available treatments, and training
●● What are the tiers of the EMS System?
Answer: First Responders
BLS: Emergency Medical Technician (EMT)- Basic
ALS: EMT- intermediate or EMT- Paramedic
Air ambulance/aeromedical services
CORRECT ANSWERS PREMIUM STUDY
RESOURCE
●● The APCO Institute EMD Course is based on information from what
two sources?
Answer: National Highway Traffic Safety Administration's EMD:
National Standard Curriculum
& ASTM International (American Society for Testing and Materials)
●● Prior to this course, APCO requires the completion of what two
things?
Answer: APCO Public Safety Telecommunicator 1 course OR
Formalized Telecommunicator Training course
& current CPR certification
●● What are the responsibilities of the EMD?
Answer: 1. Receive and process calls for EMS assistance
2. Determine the nature and severity of the medical incident type
without diagnosing the medical problem or condition
3. Coordinating and dispatching EMS resources based in the
predetermined response configurations found in the local medically
approved EMD guidecards
,4. Provides emergency medical assistance using local medically
approved guidecards and software
5. Maintain confidentiality
6. Maintain contact with the caller
●● What are the characteristics of a successful EMD?
Answer: 1. Helpful, compassionate, and polite
2. Effectively handles the emotional stress involved in caller/patient
crisis situations and clearly guides callers
3. Should be clear, concise, and use accurate speech
●● What is the EMS system?
Answer: Complex arrangement of components including:statewide
legislation, system management, Human Resources and training,
communications, transportation, public information and education,
facilities, trauma systems, medical direction, and evaluation * all
designed to serve the needs of the public in medical emergencies. All the
pieces must be present for the system to be complete
●● What are the common resources of the EMS system?
Answer: *Hospitals*
Medical centers/ trauma centers/specialty units/crisis centers/hyperbaric
chamber facilities
Rescue squads/extrication units helicopters/ *air ambulances*
, Ambulances
Special care facilities: burn centers, prenatal units, psychiatric centers,
etc
HAZMAT resources
Gas and electric utilities
*police and fire*
Poison control
Sexual assault centers/counselors
Translator services
US Coast Guard
Military Assistance to Safety and Traffic
●● What are ALS and BLS and what is the difference?
Answer: ALS: Advanced Life Support
BLS: Basic Life Support
They vary in the type of resources/equipment they carry, their transport
capacities, available treatments, and training
●● What are the tiers of the EMS System?
Answer: First Responders
BLS: Emergency Medical Technician (EMT)- Basic
ALS: EMT- intermediate or EMT- Paramedic
Air ambulance/aeromedical services
