Vernon Richardson, Janie Chang & Rodney Smith | Complete
Chapter-by-Chapter Exam Questions, Verified Answers &
Instructor Resource 2026-2027
All chapters covered
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,Accounting Information Systems 3e Vernon Richardson, Janie Chang, Rodney
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Smith (Test Bank All Chapters, 100% Original Verified, A+ Grade) Answers At
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The End Of Each (Chapter Ch 8 Not Provided By Author)
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Chapter 1: v
1) After a college football game, a box score is produced detailing the number of yards passing
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and running, receptions made and the number of interceptions and fumbles lost (among other
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statistics). Using the characteristics of useful information (including relevance and reliability),
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please explain how this box score meets (or does not meet) the characteristics of useful
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information. How would the football coach use this information to prepare for the next game,
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decide which players to start, etc.?
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2) List and explain three ways that AIS affects the income statement and the firm’s
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profitability.
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3) Some would argue that the role of accounting is simply as an information provider.
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Others suggest that accountants serve the role of business analyst. Which role produces more
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value for a company like Starbucks? In the area of accounting information systems, what
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specifically can the accountant do to serve as a business analyst to help address business
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opportunities?
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,4) Explain the types of discretionary information a company like Google would collect from its
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accounting information system.
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5) Why would the transform IT strategic role be more impactful on stock price than the
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automate IT strategic role?
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6) Stephen Gillett, Starbucks CIO, argues that his most crucial duty is to enhance Starbucks’
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ability to mine its customer data to help “reignite our passion with our customers.” Starbucks used
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loyalty cards (Starbucks’ Reward cards) and surveys to track its customers’ purchases and build
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profiles of their customers as mentioned in the opening chapter vignette. Why is this a good example
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of customer relationship management (CRM)?
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7) Michael Dell of Dell Computer explained: v v v v v
“We tell our suppliers exactly what our daily production requirements are so it is not, "Well, every
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two weeks deliver 5,000 to this warehouse, and we'll put them on the shelf, and then we'll take them
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off the shelf." It is, "Tomorrow morning we need 8,562, and deliver them to door number seven by 7
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am."
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How does the supply chain management software allow this to happen? And how does it save Dell
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money?
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, 8) Amazon.com is one of the best at fostering its interaction with their customers by keeping a
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record of their past purchases and product searches and using that information to recommend other
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similar products for the customer to consider. How can they use that information to help them in their
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marketing efforts?
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9) The Certified Information Systems Auditors (CISA) designation identifies those
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professionals possessing IT audit, control and security skills. How do you think a professional
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designation is helpful for IT auditors?
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10) The American Institute of Certified Public Accountants (AICPA) and International
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Federation of Accountants (IFAC) assumes that, at a minimum, all accountants will be proficient in
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the AIS user role and at least one other role listed above (manager or designer or evaluator). Why
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would the AICPA and IFAC expect this proficiency?
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