COM 315 EXAM 1 QUESTIONS AND ACCURATE
ANSWERS
Why is successful management of an increasingly diverse workforce one of the most
important global challenges facing U.S.
corporations? - Answers - "The unfortunate inability of corporate managers to fully
comprehend its dynamics, divest themselves of their personal prejudicial attitudes, and
creatively unleash the potential embedded in a multicultural workforce."
•Immigration, equal rights, multi-national companies, etc.
•Ability to work within a global team framework
What are the four qualities that must be combined to effectively manage organizational
diversity? - Answers - 1. vision and ethics of the scholars
2. appreciation and respect for basic human needs (farmers)
3. creativity and drive for excellence (artisans)
4. ambition to make profits (merchants)
(SFAM)
International company - Answers -
multinational company - Answers - an organization that does business in several
countries
Global Company - Answers - a multinational venture centrally managed from a specific
country
Describe the tensions posed by global demographic, legislative, and public policy
trends. - Answers - •Social and economic tensions •Low fertility rates•Reliance on
immigration•Drops in working-age populations•Women's increased presence in the
formal labor force•Hostile intergroup relations in the workplace (prejudice,
discrimination, violence)
Why are diversity and exclusion a critical workforce problem? - Answers - •Diversity is
about representation
•Inclusion is about belonging and connectedness
, exclusion.. - Answers - •limits access to information•negatively impacts coworker
connectedness•reduces ability to participate in and influence decision-making•increases
feelings of isolation•diminishes personal efficacy in team and interpersonal relationships
•Ethnically diverse work environments canbe backdrops for •hostile
relations•discrimination•hate crimes
Explain the macro dimensions that comprise the conceptual framework and
organization for our textbook. - Answers - Demographic trends
legislation
public policy
global economy
Explain the Mezzo/meso that comprise the conceptual framework and organization for
our textbook. - Answers - individual and group aspects of diversity
theoretical explanations of intergroup relations
culture and communication
interpersonal cross-cultural relations in the workplace
Explain the Micro dimensions that comprise the conceptual framework and organization
for our textbook. - Answers - Diversity management
inclusive workplace model
practice applications for model
cases for discussion
According to Mor Barak, what is the key to understanding diversity in organizations? -
Answers - Very different from civil rights legislation and affirmative action programs
•Not simply a matter of "righting past wrongs" or trying to achieve equality of opportunity
by addressing underrepresentation of specific groups
•Managing and engaging workplace diversity will give the company a competitive
advantage!
•Diversity is a multifaceted issue with a full range of practical benefits
•Must include important dimensions of morality, ethics, fairness, and respect for human
dignity (human rights is an important global value)
•Diversity Compliance continuum
ANSWERS
Why is successful management of an increasingly diverse workforce one of the most
important global challenges facing U.S.
corporations? - Answers - "The unfortunate inability of corporate managers to fully
comprehend its dynamics, divest themselves of their personal prejudicial attitudes, and
creatively unleash the potential embedded in a multicultural workforce."
•Immigration, equal rights, multi-national companies, etc.
•Ability to work within a global team framework
What are the four qualities that must be combined to effectively manage organizational
diversity? - Answers - 1. vision and ethics of the scholars
2. appreciation and respect for basic human needs (farmers)
3. creativity and drive for excellence (artisans)
4. ambition to make profits (merchants)
(SFAM)
International company - Answers -
multinational company - Answers - an organization that does business in several
countries
Global Company - Answers - a multinational venture centrally managed from a specific
country
Describe the tensions posed by global demographic, legislative, and public policy
trends. - Answers - •Social and economic tensions •Low fertility rates•Reliance on
immigration•Drops in working-age populations•Women's increased presence in the
formal labor force•Hostile intergroup relations in the workplace (prejudice,
discrimination, violence)
Why are diversity and exclusion a critical workforce problem? - Answers - •Diversity is
about representation
•Inclusion is about belonging and connectedness
, exclusion.. - Answers - •limits access to information•negatively impacts coworker
connectedness•reduces ability to participate in and influence decision-making•increases
feelings of isolation•diminishes personal efficacy in team and interpersonal relationships
•Ethnically diverse work environments canbe backdrops for •hostile
relations•discrimination•hate crimes
Explain the macro dimensions that comprise the conceptual framework and
organization for our textbook. - Answers - Demographic trends
legislation
public policy
global economy
Explain the Mezzo/meso that comprise the conceptual framework and organization for
our textbook. - Answers - individual and group aspects of diversity
theoretical explanations of intergroup relations
culture and communication
interpersonal cross-cultural relations in the workplace
Explain the Micro dimensions that comprise the conceptual framework and organization
for our textbook. - Answers - Diversity management
inclusive workplace model
practice applications for model
cases for discussion
According to Mor Barak, what is the key to understanding diversity in organizations? -
Answers - Very different from civil rights legislation and affirmative action programs
•Not simply a matter of "righting past wrongs" or trying to achieve equality of opportunity
by addressing underrepresentation of specific groups
•Managing and engaging workplace diversity will give the company a competitive
advantage!
•Diversity is a multifaceted issue with a full range of practical benefits
•Must include important dimensions of morality, ethics, fairness, and respect for human
dignity (human rights is an important global value)
•Diversity Compliance continuum
